Assistant Store Director

International Executive Service Corps; Kirkland (WA); On-site; USD 86,000 - 96,000; Full time

Job summary

Join a dynamic team as an Assistant Store Director, where you'll lead a high-volume retail environment focused on guest service and operational excellence. This role emphasizes team development, sales performance, and creating a positive workplace culture. You'll be at the forefront of ensuring the store meets its financial goals while fostering a collaborative atmosphere. If you're a motivated leader with a passion for retail and team success, this position offers a competitive salary, comprehensive benefits, and opportunities for career growth in a supportive environment.

Benefits

20% Team Member Discount

Medical, Dental, Vision Insurance

Health Savings Accounts

Flexible Spending Arrangements

Company-funded Disability and Life Insurance

Employee Assistance Program

Retirement Plans

Generous Paid Time Off

Education Support

Career Development Opportunities

Qualifications

• 3+ years of leadership experience in a high-volume retail food environment.
• Strong understanding of grocery store operations and profit/loss control.

Responsibilities

• Train and develop team leaders for operational excellence and guest service.
• Monitor store performance against budgeted goals and implement improvements.

Skills

Team Leadership

Guest Service

Retail Operations

Financial Statement Understanding

Problem Solving

MS Office Suite

Job description

THE ROLE
The Assistant Store Director (ASD) is a dynamic and highly visible leader, with a strong sales floor presence and well-tuned abilities to quickly react to changing business needs. They are responsible for actively enhancing the guest experience through excellent retail store conditions and the highest level of team member engagement. The ASD partners with the Store Director Team and Department Team Leaders (DTL) to ensure successful outcomes for all sales and merchandising initiatives and serves as the primary driver of retail excellence. The ASD serves as a key leader providing training and development for the DTLs, while adhering to best practices, programs, and company policies. The ASD fosters a collaborative environment where team members feel empowered to contribute their best efforts.

MORE ABOUT WHAT YOU’D DO
• Trains and develops DTLs and Store Team Leader to ensure fundamental training, knowledge, demonstrated excellence, and operational execution. Responsible for total store leadership, serves as ultimate director and decision maker in the absence of the Store Director.
• Partners with the Store Director to provide key leadership in team member lifecycle functions, including team member onboarding, training, performance development, coaching, counseling, and corrective action.
• Role models company Mission Statement and Guiding Principles, providing a work environment based on honesty, integrity, and trust.
• Effectively builds and maintains positive team culture and morale.
• Equips, empowers, and provides genuine investment in each team member that inspires and facilitates job success and satisfaction.
• Actively and continuously assesses retail sales floor conditions compared to company standards for product presentation, quality, and freshness. Empowers teams to react to changes in daily business needs by reestablishing priorities and reallocation of resources.
• Partners with DTLs to ensure all department merchandising is consistent with company guidelines, expectations, and approved merchandising plans.
• Works collaboratively with Product & Merchandising Group during in-store visits.
• Closely monitors store performance compared to budgeted goals, including sales, labor, gross profit, operational and selling supplies, shrink/waste, EBITDA, and EBIT.
• Works closely with DTLs to analyze financial performance, identify areas for improvement, and develop action plans to address challenges and capitalize on opportunities.
• Closely monitors production, ordering, and product handling across all departments and takes all necessary actions to minimize loss and improve profitability.

WHAT WE’RE LOOKING FOR
• Minimum three years of successful experience as a key leader in a high-volume, guest service driven, retail food environment required.
• Minimum one year of skilled performance as a total store leader in a high-volume, guest service driven, retail food environment strongly preferred for externally hired team members.
• Successful experience as a Metropolitan Market Store Administration Director required for career pathing of internal team members.
• Demonstrates appropriate professional judgment.
• Works collaboratively while building trust-based relationships with team members.
• Possesses insatiable curiosity; uses creativity to overcome unexpected challenges.
• Supermarket financial statement understanding; successful experience with profit and loss control at a department level, at minimum.
• Role models team member behaviors and brings out the best in others.
• Comprehensive knowledge of grocery store operations, systems, and industry standards.
• Ability to remain flexible; embraces change as an opportunity for growth.
• Demonstrates a high level of self-motivation; takes initiative; problem solves.
• Experience using MS Office Suite.
• Must be available to work a flexible schedule that includes mornings, days, nights, weekends, and holidays to meet needs of the business.

WHAT WE OFFER
• Competitive pay
• 20% team member discount
• Medical, dental, vision insurance (very low cost to team members)
• Health savings accounts (subject to qualified medical plans)
• Flexible spending arrangements (subject to qualified medical plans)
• Company-funded disability and life insurance
• Employee Assistance Program available to all team members
• Retirement plans available to all team members
• Generous paid time off benefits
• Sick/safe leave provided consistent with local and state requirements
• Reduced cost ORCA Card program for King County team members
• Education support
• Career development opportunities
• Wage/salary range: $86,000 - $96,000

The specific programs and options available to any given team member are dependent upon eligibility factors such as position, date of hire, work location, and terms of applicable collective bargaining agreements.

OTHER THINGS TO KNOW
Employment may be dependent upon successful background check and reference checks. All store employees must have a valid Washington State Food Workers Card to begin work.

Equal Employment Opportunity (EEO): It is the policy of Metropolitan Market, LLC that all employees and applicants be afforded equal opportunities in employment without regard to race, color, sex (including gender identity and gender stereotypes), national origin, religion, disability, or retaliation for engaging in an EEO protected activity. The Company prohibits discrimination or harassment based on any of these categories, as well as on age, genetic information, sexual orientation, marital status, status as a parent, military service, or any other bases protected under applicable local, state, or federal law.