Assistant Store Director

Redner's Markets; Allentown (Lehigh County); On-site; USD 50,000 - 70,000; Full time

Job summary

A regional grocery chain in Allentown is seeking an Assistant Store Director to coordinate operations and share responsibilities with the Store Director. The role requires at least 3 years of supermarket management experience, excellent communication skills, and a focus on customer satisfaction. The Assistant Store Director is also responsible for training staff and maintaining store operations efficiently.

Qualifications

• Minimum of 3 years of experience in the supermarket industry with successful management program participation.
• Should have a working knowledge of store operations.

Responsibilities

• Support the Store Director in store operations.
• Manage store personnel and assist with employee training.
• Handle customer complaints in a professional manner.

Skills

Excellent oral and written communication skills

Basic math skills

Excellent organization and follow through skills

Education

High school diploma

Job description

Overview

POSITION TITLE: Assistant Store Director

DEPARTMENT: Grocery Department

REPORTS TO: Store Director

FLSA STATUS: Exempt – 47 Hours

Job Summary

Share store responsibilities and its operations with the Store Director. Coordinate and direct the overall operations of the store in the absence of the Store Director.

Essential Job Functions

• Actively support the Store Director in the fulfillment of their responsibilities.
• Responsible for management of store personnel.
• Assist Store Director and other department managers with training and development of all employees.
• Greet all customers and be observant while working.
• Handle customer complaints in a prompt and professional manner.
• Identify and pricing discrepancies and inform the proper personnel.
• Responsible for checking ads and ensure proper displays.
• Implement and maintain all safety standards as directed by Loss Prevention and Risk Management departments.
• Oversee sanitation program, housekeeping, and equipment maintenance control.
• Assist in contributing to a profitable operation of the store.
• Enforce receiving procedures according to company policies.
• Prepare a weekly schedule based on projected sales volume and workload in the absence of the Store Director.
• Assist in planning of merchandise displays to obtain maximum sales and profits.
• Monitor dairy, bread, frozen, and grocery shelves and displays for freshness, quality, and price.
• Abide by all company policies as stated in the Employee Handbook.

Supplemental Job Functions

• Assist in office as needed.
• Conduct daily checks on refrigeration.
• Assist in any department in the store as needed.

Minimum Knowledge, Skills, And Abilities Required

• Minimum of a high school education, and a college education is helpful but not required.
• At least 3 years of experience in the supermarket industry with successful participation in management programs.
• Should have a working knowledge of store operations.
• Must have excellent oral and written communication skills for dealing with customers, employees, and vendors.
• Must have basic math skills to calculate figures and amounts such as discounts, gross margins, markup, percentages, proportions, ratios, and volume.
• Ability to verify vendor invoice charges and counts, and the ability to complete required accounting reports including inventory and receiving.
• Excellent organization and follow through skills.