Assistant Spa Manager: Growth, Sales & Wellness Leader

Hand & Stone Massage and Facial Spa; Stroudsburg (Monroe County); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Training & development

Wellness resources

Employee discounts

Job summary

Hand & Stone Massage and Facial Spa in Stroudsburg, PA is seeking a sales-focused Assistant Spa Manager to help run daily spa operations, greet guests, oversee front desk, and train sales associates to drive client conversions.

You will work with spa managers to foster a client- and team-centered culture, coach a high-performing sales team, educate members on services and memberships, and manage payroll, scheduling, inventory, and sales reporting.

Qualifications

• Experience leading a front desk team and driving sales.
• Ability to coach and motivate a sales team to achieve targets.
• Strong customer service mindset with client-focused approach.
• Experience handling payroll, scheduling, inventory, and sales reporting.
• Flexible with evenings and weekends to support business needs.

Responsibilities

• Run the spa front desk and oversee daily operations.
• Train sales associates and collaborate with spa managers on culture and performance.
• Lead by example in member conversion and selling services, upgrades, and memberships.
• Educate guests on services, products, and memberships to maximize value.
• Monitor sales metrics and contribute to payroll, scheduling, and inventory tasks.

Skills

Front desk management

Sales coaching

Customer service

Payroll

Scheduling

Job description

Hand & Stone Massage and Facial Spa in Stroudsburg, PA is seeking a sales-focused Assistant Spa Manager to help run daily spa operations, greet guests, oversee front desk, and train sales associates to drive client conversions.

You will work with spa managers to foster a client- and team-centered culture, coach a high-performing sales team, educate members on services and memberships, and manage payroll, scheduling, inventory, and sales reporting.