Assistant Spa Manager

European Wax Center; Merrick (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive hourly wage plus bonuses

Ongoing operational training

Paid time off

401k

Medical/Dental/Vision Insurance

Employment growth opportunities

Discount on waxing/products

Job summary

A leading beauty lifestyle company in Merrick, NY, is seeking an Assistant Spa Manager to drive performance and sales. The ideal candidate will have a background in sales and team building, with strong customer service skills. Responsibilities include coaching staff, driving sales, and managing operations in a high performing environment. Offered perks include competitive wages, training, and insurance options.

Qualifications

• 2 years of experience in Customer Service preferred.
• 2 years of experience in Sales preferred.
• Reliable means of transportation necessary.

Responsibilities

• Drive the location to break national company records.
• Foster a positive work environment.
• Coach performance through metrics.
• Create analytical reports using Excel, Word, and PowerPoint.
• Organize outreach and marketing events.

Skills

Sales

Team building

Customer service

Conflict resolution

Education

High school diploma or equivalent

Tools

Excel

Word

PowerPoint

Job description

Overview

Join to apply for the Assistant Spa Manager role at European Wax Center.

European Wax Center, the fastest growing company in the beauty lifestyle category, is seeking an exceptional Assistant Manager with a passion for sales, team building and training to oversee operations and drive performance. Must have a proven track record of success with sales and team building and be able to work a flexible schedule including days, evenings and weekends.

If you share our passion for beauty, consistently exceeding guest expectations, thrive in an environment that rewards great performance and want to assist in leading a top performing team in the European Wax Center family, then this is the place for you! As an Assistant Manager, you will be assisting in all aspects of daily operations with a focus on achieving sales goals and delivering exceptional customer service.

Responsibilities

• Drive this top performing location to break national company records and infuse the team with a passion for creating outstanding customer experiences.
• Foster a positive work environment that encourages ideas and innovative problem solving.
• Coach performance through available metrics and encourage associatesulfillment of professional growth through achievement and accountability.
• Implement and execute systems/processes consistent with a high performing franchise.
• Create visual tracking and analytical reports using Excel, Word and PowerPoint. 80% of time is customer facing; you will also be responsible for administrative tasks including scheduling, inventory and reporting.
• Organize outreach and marketing events.

What Sets You Apart

• A passion for people and sales.
• Demonstrated success as an effective trainer and motivator to create a winning team.
• Enthusiastic about our brand; outgoing, energetic, resourceful and detail oriented.
• Exceptional customer service and social skills, including guest relations, conflict resolution, individual coaching and group presentations.
• Ability to evaluate issues, establish priorities and adjust direction when necessary.
• Ability to work a flexible schedule including days/evenings/weekends.

Requirements and Education

• High school diploma or equivalent.
• 2 years of experience in Customer Service (preferred).
• 2 years of experience in Sales (preferred).
• Reliable means of transportation.

Perks & Benefits

• Competitive hourly wage plus bonuses
• Ongoing extensive European Wax Center operational training
• Paid time off
• 401k
• Medical/Dental/Vision Insurance available
• Employment growth opportunities
• Discount on waxing/products
• This role is not eligible for visa sponsorship

European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.