Assistant Center Manager

LMAF Wax Group; Prattville (AL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Discounted waxing services

Competitive hourly wage

Employer-subsidized health insurance

Paid Time-Off

Job summary

LMAF Wax Group in Prattville, Alabama is seeking an Assistant Center Manager to oversee daily center operations. You will be responsible for achieving sales goals, delivering exceptional customer service, and fostering a positive workplace culture.

Your role involves training staff, managing guest experiences, and organizing marketing events. You will enjoy competitive pay with performance bonuses and benefits like discounted services and health insurance.

Qualifications

• Proven track record of success with sales and customer service.
• Effective communication skills in guest relations and conflict resolution.
• Enthusiasm for the beauty brand and industry.

Responsibilities

• Lead by example to create outstanding guest experiences.
• Train and coach associates for high performance.
• Oversee loss prevention and center cleanliness.

Skills

Sales success

Customer service

Effective communication

Team training and coaching

Problem solving

Job description

Overview

European Wax Center is looking for an Assistant Center Manager to support all aspects of daily center operations while focusing on achieving sales goals and delivering exceptional customer service. As an Assistant Center Manager, you will be responsible for:

• Leading by example and infusing the team with a passion for creating outstanding guest experiences
• Ensuring every guest has a memorable and inviting experience
• Training & coaching Associates
• Supporting and enhancing a positive, fun and performance-oriented workplace culture
• Recruiting, training and retaining Sales Associates and Estheticians
• Selling Wax Passes
• Overseeing loss prevention, expense control and center cleanliness
• Fostering a positive work environment that encourages new ideas and innovative problem solving
• Implementing and executing systems/processes consistent with a high performing franchise
• Organizing outreach and marketing events
• Demonstrating success as an effective trainer and motivator to your team

Why You\'ll Love This Job

You\'ll have the opportunity to be part of a successful team and well-organized business while growing your career with the fastest growing company in the beauty lifestyle category. Working in a beautiful, modern facility, you\'ll leverage your passion for beauty and exceeding guest expectations in a fun and safe workplace. You\'ll earn competitive pay plus performance incentives.

Requirements

• Must have proven track record of success with sales and customer service
• Effective communication skills in all situations such as guest relations, conflict resolution, individual coaching and group presentations
• Enthusiasm for the brand and beauty industry
• Outgoing, energetic, resourceful and detail oriented
• Demonstrate the ability to evaluate issues, establish priorities and pivot direction when necessary
• Able to work a flexible schedule including days, evenings and weekends

Benefits

• Discounted waxing services and retail products
• Competitive hourly wage plus performance bonuses
• Employer-paid basic life and AD&D insurance
• Employer-subsidized health insurance and other supplemental insurance offers
• Paid Time-Off (increases with tenure)
• Employee referral and guest referral programs

EWC Staffing LLC is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We also highly value authenticity.