Assistant Spa Manager

Be Relax Spa; Charlotte (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid vacation

Medical insurance

Vision insurance

Dental insurance

401K program

Tuition reimbursement

Referral program

Discounts on services and retail

Job summary

Be Relax Spa seeks an Assistant Spa Manager at Charlotte Douglas International Airport (CLT). The role focuses on driving sales, staff leadership, and delivering a premium spa experience for travelers, while ensuring compliance with operations and scheduling guidelines.

The position requires 1–2 years in retail and spa settings, strong leadership and communication skills, and proficiency with MS Office. Benefits include health coverage, 401K, and paid time off with a flexible schedule.

Qualifications

• At least 1-2 years retail sales experience.
• At least 1-2 years spa experience.
• Strong leadership, organization, and communication skill.
• Proficient working knowledge of MS Office Suite.
• Ensure compliance with labor and state licensing laws and regulations in relations to business operations.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

• Drive, monitor and analyze sales performance and productivity through weekly and monthly dashboards and KPIs.
• Implement and monitor up-selling strategies to maximize spa and individual team members’ daily activity to reach their goals.
• Promote and develop the brand’s visibility through merchandising, marketing, and stock handling.
• Assist with spa walk-throughs, noting special areas that need cleaning or maintenance attention.
• Handle administrative tasks, including payroll, scheduling, inventory, bank deposits and reporting.
• Follow all practice policies and protocols.
• Provide a comfortable, relaxing spa experience to clients.
• Perform other duties as assigned.

Skills

Leadership

Organization

Communication

MS Office

Customer service

Job description

Healing through Touch

Are you passionate about healing through touch to assist others in feeling their best? Do you want to make a difference in the lives of everyday people?

BE RELAX is a Global International Spa located within airports around the world. We are a Paris-born company looking to enhance our clients’ journey through massage therapy and a wide range of specialized products to use while traveling.

For more information about Be Relax, visit Berelax.com

We are seeking a talented and passionate Assistant Spa Manager to join our team at Charlotte Douglas International Airport (CLT). If you have a passion for beauty, wellness, and providing outstanding customer service, we want to meet you!

Duties of the Assistant Spa Manager include:

• Drive, monitor and analyze sales performance and productivity through weekly and monthly dashboards and KPIs;
• Implement and monitor up-selling strategies to maximize spa and individual team members’ daily activity to reach their goals
• Promote and develop the brand’s visibility through merchandising, marketing, and stock handling
• Assist with spa walk-throughs, noting special areas that need cleaning or maintenance attention
• Handle administrative tasks, including but not limited to payroll, scheduling, inventory, bank deposits and reporting
• Follows all practice policies and protocols
• Provide a comfortable, relaxing spa experience to clients
• Perform other duties as assigned

Assistant Spa Manager Skills & Qualifications

HAVE A PASSION FOR PEOPLE

• At least 1-2 years retail sales experience
• At least 1-2 years spa experience
• Strong leadership, organization, and communication skill
• Proficient working knowledge of MS Office Suite
• Ensure compliance with all labor and state licensing laws and regulations in relations to business operations
• Ability to work a flexible schedule including days, evenings, weekends, and holidays

Benefits

• Paid Vacation and Sick Time
• Medical, Vision, and Dental Insurance
• 401K Program
• Tuition Reimbursement
• Referral Program (up to $250)
• Discount on services and retail products

Pay

• Competitive base pay
• Supplemental pay types: Bonus, Commission, Tips

If you’re looking to make a positive impact on guests’ wellness and work in a dynamic, professional environment, we would love to have you join our team!