Assistant Spa Manager: Be Relax Spa in Los Angeles

Spasaustralia; Los Angeles (CA); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Be Relax Spa at Los Angeles International Airport seeks an Assistant Spa Manager to oversee spa operations, sales tracking, team coordination, stock handling, and guest service. Compensation includes commission and tips, with coverage across days, evenings, weekends, and holidays, and requires a current license in massage therapy, cosmetology, or nail technology.

The role involves weekly/monthly dashboards, merchandising, payroll, scheduling, inventory, bank deposits, and reporting, plus strong

Qualifications

• Current state license in massage therapy, cosmetology, or nail technology.
• 1–2 years of retail sales experience.
• 1–2 years of spa experience.
• Strong leadership and communication skills.

Responsibilities

• Prepare weekly and monthly sales dashboards and upselling plans.
• Oversee merchandising, payroll, scheduling, and inventory.
• Handle bank deposits and operational reporting.
• Perform spa walk-throughs and ensure compliance with licensing rules.
• Maintain guest-service standards and a comfortable airport spa environment.

Skills

Retail sales

Spa experience

Leadership

Guest service

Communication

Tools

Microsoft Office

Job description

Start Date09/09/2026

Full-Time

Be Relax Spa's Assistant Spa Manager role is based at Los Angeles International Airport in Los Angeles, California . The position combines spa operations, sales tracking, team coordination, stock handling, and guest service. Commission and tips make up the stated pay. Flexible coverage includes days, evenings, weekends, and holidays. The job requires a current state license in massage therapy, cosmetology, or nail technology.

The role includes weekly and monthly sales dashboards, upselling plans, merchandising, payroll, scheduling, inventory, bank deposits, reporting, and spa walk-throughs. One to two years of retail sales experience and one to two years of spa experience are required. The manager also follows labor and licensing rules while helping maintain a comfortable airport spa environment.

• Role: Assistant Spa Manager
• Employer: Be Relax Spa

Applicants prepare a current professional license, a resume that details spa and retail experience, and examples of team leadership or sales work. Candidates settle their airport schedule availability across weekdays, evenings, weekends, and holidays during the application process.

Be Relax operates spa management roles within an airport wellness business. The company grew from Paris and places spa locations inside airports, where travelers receive massages, nail care, wellness services, and beauty treatments. Its airport model makes guest flow, quick service decisions, and consistent standards part of the manager's daily work.

Airport locations use several treatment formats, including chair massage, deep tissue table massage, and lounger massage. The wider service range also includes facials, hair styling, waxing, barber services, manicures, and pedicures. The role therefore touches multiple service lines rather than a single treatment room.

Sales and productivity work starts with weekly and monthly dashboards. The assistant manager monitors key performance indicators, checks productivity, and implements upselling strategies. Product placement, merchandise handling, and brand visibility also sit within the commercial side of the job.

• Monitor sales performance and productivity
• Implement upselling strategies
• Manage merchandising and stock handling
• Complete payroll, scheduling, and inventory work
• Prepare bank deposits and operational reports

Stock control connects the retail area with treatment operations. The assistant manager checks inventory, handles product movement, and keeps sales information organized for reporting. Bank deposits and payroll add financial administration to the customer-facing work.

Regular spa walk-throughs identify cleaning and maintenance needs. The assistant manager follows practice policies, labor rules, and state licensing requirements while reviewing the work area. This routine keeps the treatment environment aligned with operational standards.

The role requires service knowledge with administrative judgment. A current license in massage therapy, cosmetology, or nail technology is required, alongside one to two years of retail sales experience and one to two years of spa experience. Strong leadership, organization, and communication skills support the daily coordination work.

Microsoft Office knowledge is part of the stated qualification set. The role also requires attention to labor and state licensing laws, because airport spa services involve regulated professional work. A passion for people is part of the employer's stated profile for the position.

Be Relax describes its airport business as an airport wellness business serving travelers before flights. Walk-in guests can use airport spas, while advance booking is recommended at least 12 hours before an appointment. The assistant manager works within that mix of planned appointments and changing airport traffic.

Coverage runs across days, evenings, weekends, and holidays. Airport operations require coverage across travel periods, so the manager coordinates people and tasks while keeping treatment, retail, and guest-service standards consistent.

Be Relax also sells travel pillows, travel accessories, massage devices, and beauty devices alongside its treatments. The company operates a Be Relax Academy for training, while the airport locations connect wellness services with travel routines.

The assistant manager's work reaches from the treatment floor to the stock area and the daily report. Sales dashboards, inventory checks, team schedules, and spa walk-throughs give each shift a defined operational record.