Assistant Site Manager - Clean Express Auto Wash

Express Wash Concepts LLC; Mount Pleasant (Westmoreland County); Presencial; USD 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401k with up to 4% company match

Ongoing training and professional dev.

Unlimited Wash Club membership

50% off retail items

Uniforms provided

Educational reimbursement

Paid vacation

Descripción de la vacante

Express Wash Concepts LLC is seeking an Assistant Site Manager at our Mt Pleasant location to oversee daily operations, drive sales of unlimited car wash packages, and lead a small team with a focus on service excellence. You will collaborate with the site manager to ensure smooth operations and strong customer satisfaction.

The role requires 1+ year of leadership and 2+ years of customer service experience, with IT proficiency (POS and Microsoft Office).

Formación

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Minimum of 1 year of leadership experience.
• At least 2 years of customer service experience, including de-escalation tactics.
• Basic IT and computer proficiency, including POS systems and Microsoft Office.
• Ability to work flexible hours, including weekends.
• Strong verbal communication skills to engage with customers.
• Capability to provide and follow clear directions.
• Ability to close the site at least two nights per week and open as needed.
• Must be able to coach, mentor, and train staff.
• Present professional image according to appearance guidelines.

Responsabilidades

• Assist the site manager to ensure the store operates and meets customer service needs.
• Focus sales efforts by presenting monthly unlimited car wash packages and upselling products.
• Manage day-to-day on-site operations and scheduling with integrity and accountability.
• Monitor labor, chemicals, utilities, and other expenditures for effective P&L control.
• Address customer escalations calmly and professionally and maintain quality control checks.

Conocimientos

Leadership experience

Customer service

Verbal communication

De-escalation tactics

Cash handling

Coaching / mentoring

Educación

High school diploma or equivalent

Associate or bachelor’s degree preferred

Herramientas

POS systems

Microsoft Office

Descripción del empleo

Location:6433 PA-819, Mt Pleasant, Pennsylvania, 15666Job Description:Become a part of our team and earn a competitive hourly rate of $22.00, with the additional opportunity to qualify for additional incentives based on site performance.As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whether you’re starting your career or looking to take it to the next level, we’re here to support your journey.At Clean Express Auto Wash, we’re more than just a car wash—we’re committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Assistant Site Manager to leadership roles and beyond.Why You’ll Love Working HereHealth care benefits: Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program.Secure future: 401k with up to 4% company match.Recognition programsOngoing training and professional developmentUnlimited Wash Club membership50% off retail itemsCompany-provided uniformsEducational reimbursementPaid vacation (per Employee Manual)Where Clean Cars Begin: Your RoleAs an Assistant Site Manager, you will assist the site manager to ensure the store is operating and exceeding customer service needs. You will also focus sales efforts by engaging potential customers and presenting monthly unlimited car wash packages and upselling products to existing customers! Your workday will also consist of, but not be limited to:Maintain high-quality day-to-day on-site store operations.Lead with integrity and foster a culture of respectful accountability.Strive to exceed sales goals and store growth.Assist with Recruiting, developing, and motivating teams to deliver the company’s mission.Successful management of labor and staff schedulingEffective P&L management through monitoring of chemicals, utilities, and other expendituresMaintain quality assurance through accurate Quality Control checks.Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.Monitor inventory and supplies and assist with orders.Ensure adherence to all safety protocols and standard operating procedures.Properly address all customer escalations in a calm and collected manner.Learn wash process and equipment to expand the knowledgebase.Further growth through educational/training opportunitiesPerform other related duties as required and assigned.What You’ll Need to ShineHigh school diploma or equivalent required; associate or bachelor’s degree preferred.Minimum of 1 year of leadership experience.At least 2 years of customer service experience, including de-escalation tactics.Basic IT and computer proficiency, including POS systems and Microsoft Office.Ability to work flexible hours, including weekends.Strong verbal communication skills to effectively engage with customers.Capability to provide and follow clear directions.Ability to close the site at least two nights per week and open as needed.Ability to coach, mentor, and trainPresent professional image according to appearance guidelines Work Environment and Physical DemandsRequired to stand and move throughout the site for the entire shift.Ability to work on your feet for an entire shift in a fast-paced environment.Ability to work outside in all weather conditions.Ability to lift 25lbs.Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.