Assistant Site Manager

NAPA Auto Parts; Washington (District of Columbia); On-site; Full time

Job summary

Join a leading company as an Assistant Site Manager, responsible for managing operations, ensuring customer satisfaction, and leading a team. This role offers opportunities for growth and development in a fast-paced environment, focusing on inventory management and customer relations.

Benefits

Health Insurance

Retirement Plan

Paid Time Off

Stock purchase plan

Tuition reimbursement

Professional development

Wellness programs

Qualifications

• Ability to manage and delegate tasks to a team.
• Leadership experience in automotive parts or related industry.
• Proficient in POS systems and cataloging.

Responsibilities

• Ensure customer satisfaction and manage inventory effectively.
• Collaborate with management to develop strategies.
• Create a safe work environment and follow company policies.

Skills

Communication

Leadership

Detail-oriented

Self-motivated

Education

HS Diploma or equivalent

Technical school or college degree

ASE certification

Tools

POS systems

Microsoft Office

Job description

Join to apply for the Assistant Site Manager role at NAPA Auto Parts.

Job Description

Position Mission: Provides management assistance at a company-owned Integrated Business Solutions (IBS) location or locations. Develops quality personnel, sets high performance standards, and utilizes company training resources to recognize employee efforts and accomplishments. Responsible for inventory protection, asset management, and operational issues. Ensures cleanliness of the site, stockroom, and outside areas. Fosters positive relationships between customers and staff through meetings and open discussions.

Responsibilities:

1. Customer Satisfaction
2. Inventory Management/ROI
3. Utilize available tools for tracking value-added items for customers
4. Maintain and develop local non-NAPA vendor relationships
5. Respond promptly to customer purchase and service inquiries
6. Interpret and comply with all contract requirements, meeting customer expectations
7. Collaborate with company and customer management to develop IBS strategies
8. Manage TAMS buy-out PO process
9. Use approved non-company line codes appropriately
10. Source parts needs from approved IBS vendors
11. Meet service level goals per customer agreements
12. Minimize inventory shrinkage through proper processes
13. Receive and stock merchandise timely and accurately
14. Create a safe work environment, ensure hazmat training is completed
15. Follow company and customer policies
16. Barcode inventory and organize in bins
17. Return excess inventory
18. Assist with vendor negotiations on pricing, inventory, and service
19. Follow IBS policies and complete all training
20. Perform tasks assigned by the Site Manager

Qualifications:

1. HS Diploma or equivalent; technical school or college degree a plus
2. ASE certified within 12 months
3. Ability to manage and delegate tasks to a team
4. Strong communication skills
5. Detail-oriented
6. Leadership experience in automotive parts or related industry
7. Knowledge of store services
8. High character and integrity
9. Leadership to foster high performance
10. Self-motivated and goal-oriented
11. Ability to work in fast-paced environments calmly
12. Maintain and protect physical assets
13. Willingness to learn and analyze problems
14. Proficient in POS systems, cataloging, Microsoft Office, internet research, and fleet management software
15. Physical ability to perform job functions, including lifting up to 60 pounds and working in noisy, fumes-filled environments

Benefits:

• Health Insurance: Medical, dental, vision
• Retirement Plan: 401(k) with company match
• Paid Time Off: Vacation, personal days, holidays, sick days, paternal leave
• Additional Perks: Stock purchase plan, tuition reimbursement, professional development, wellness programs

Starting hourly rate is $20, with potential pay progression within 12 months. We value each team member's contribution and encourage discussion of individual backgrounds during interviews.