Assistant Site Manager

Socket.dev; Kill Devil Hills (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401K

Vacation Paid Time Off

Employee Assistance Program

Voluntary Life Insurance

Job summary

Caliber Car Wash is hiring a full-time Assistant Store Manager to lead operations at our Kill Devil Hills location. The role focuses on coaching staff, delivering exceptional customer service, and achieving top performance metrics in a fast-paced express car wash environment.

The ideal candidate has at least 2 years of management experience, strong communication skills, and a proactive approach to training and process improvement. Flexible scheduling and a strong work ethic are essential.

Qualifications

• Minimum of 2 years of management/leadership experience in a service environment.
• Ability to train and develop staff for peak performance.
• Proven track record in delivering outstanding customer service.
• Strong communication and problem-solving skills.
• Team-oriented with a positive attitude and reliability.

Responsibilities

• Train and coach staff to achieve top performance and develop employees for future growth.
• Investigate and resolve customer questions, problems, or complaints.
• Communicate company goals to branch staff and drive location success.
• Support the growth of the business and uphold Caliber standards.

Skills

Management experience

Staff coaching

Customer service

Communication

Problem solving

Team player

Flex scheduling

Computer proficiency

POS systems

Tools

POS systems

Job description

Company Overview

Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a "best in class" car wash company with a focus on improving the customer experience. Today, the companyoperateswith 50+ locations throughout the southeast and Texas. The company has a projected growth to 100+ sites in 3 years! Caliber is dedicated to the communities they serve through superior customer service. If you are a solutions-oriented, proactive, service industry leader seeking an opportunity with a growing organization that cares about its people; we need to talk!

Our Purpose:

Caliber exists toImprove People's Livesby providing career opportunitiesand professional growth to teammates and by providing exceptionally clean cars throughan outstandingcustomer experience.

Duties & Responsibilities:

• Train, and coach staff to achieve top performance and develop employees for future growth
• Investigate and resolve any customer questions, problems, or complaints
• Communicate all company goals to branch staff
• Ensure the growth of the business and be committed to the company's success

Experience:

Caliber Car Wash is seeking to hire a full-time Assistant Store Manager with a minimum of two years of customer service management experience to operateitsbrand newour state-of-the-art express tunnel car wash.The Assistant Store Manager is essential to the structure of the car wash, ensuring the highest level of customer service satisfaction.

We are looking for someone who wants to find a long-term career and grow with the company. If you have a good attitude and a strong work ethic, this might be the job for you. Strong attention to detail and seeing things through to completion area must.

Requirements:

• Have a minimum of 2 years' management experience; service industry experience strongly preferred
• Demonstrate the ability to develop and train workforce, build relationships, and get results through others
• Be proactive in developing andutilizingeffective strategies to meet client and internal deadlines
• Be passionate about delivering superior customer service and take pride in driving location success
• Possess excellent listening, organization, problem solving, and follow-through skills
• Thrive in a team environment and be a positive team player
• Be willing to work a flexible schedule including weekends
• Have computerproficiencyand POS systems

Job Type:Full-time

Pay starting at: $17.00 per hour, plus bonuses and commission

We offer competitive pay with benefits:

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401K
• Vacation Paid Time Off
• Employee Assistance Program
• Voluntary Life Insurance

The perfect candidate will meet Caliber standards andbe available for work, to complete work properly, and complete work on time. The degree to which the employee exemplifies the Caliber Core Values: Consistent, Accountable a Leader, has Integrity, strives to Be the Best, Efficient, and Respectful.

Caliber Car Washprovidesequal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation,disabilityor genetics. In addition to federal law requirements, Caliber Car Washcomplies withapplicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensationand training.