Assistant Site Manager

NAPA Auto Parts; Jackson (NJ); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA Auto Parts in Jackson, NJ seeks an experienced operations leader to provide management support at an IBS site. You will develop staff, protect inventory, and maintain a clean, safe work environment while enhancing customer interactions and service value.

The role requires strong leadership, clear communication, and knowledge of automotive aftermarket services. Starting hourly rate is $31.25, with compensation determined by skills, experience, and qualifications.

Qualifications

• HS Diploma or equivalent required.
• Technical school or college degree a plus.
• ASE certified within twelve months.
• Ability to manage two or more people, prioritize and delegate to team members.
• Strong communication skills.
• Detail oriented.
• Leadership in the automotive after-market industry preferred.
• Possess working knowledge of the organization4;S store services.
• Must possess high character and integrity.
• Capable of providing strong leadership to the operation to create a high performance team (customer focus, open communication, coaching).
• Possess personal drive, self-motivation and initiative to achieve goals.
• Must enjoy working in a fast-paced setting and stay calm under pressure.
• Insure proper maintenance and protection of company facilities, equipment, inventory and assets.
• Willingness and ability to learn.
• Analytical problem solving skills.
• Capable of operating a POS system and cataloging.
• Proficient in Microsoft Office and using internet for parts research and sourcing.
• Ability to learn and use customer fleet management software.

Responsibilities

• Improve customer satisfaction and service delivery.
• Manage inventory and ROI.
• Use IBS tools to track value-added items for customers.
• Develop relationships with local non-NAPA vendors.
• Respond to customer purchase and service questions.
• Ensure compliance with contract requirements and customer expectations.
• Work with site and customer management to maximize IBS value.
• Follow IBS policies and procedures.
• Complete IBS operations training.
• Perform tasks assigned by Site Manager.

Skills

Leadership

Communication

Detail oriented

Problem solving

Team leadership

Self-motivation

Ability to learn

Education

HS Diploma or equivalent

Technical school/college degree a plus

ASE certified within twelve months

Tools

POS system

Microsoft Office

Customer fleet management software

Parts cataloging

Job description

Jackson, NJ, USA

Full time

Job Description

Position Mission: Provides management assistance in a company-owned Integrated Business Solutions (IBS) location or locations. Develops quality personnel, sets high performance standards, and uses company training resources to ensure the efforts and accomplishments of employees are recognized. Assumes responsibility for inventory protection, asset management and operational issues. Ensures overall cleanliness of the site, stock room and outside areas. Fosters a positive relationship between the customer and staff through meetings and open discussions.

Responsibilities

• Customer Satisfaction
• Inventory Management/ROI
• Utilization of available tools for tracking value added items for the customer
• Maintain and develop local non-NAPA vendor relationships
• Responds in a timely manner to customer purchase and service questions.
• Understands, interprets, and complies with all contract requirements and ensures the operation is meeting customer expectations.
• Works closely and communicates with company and the customer management team to develop strategies to ensure the overall value of the IBS program.
• Understands and maintains the TAMS buy-out PO process.
• Ensures the site is using the approved non-company line codes appropriately.
• Sources all parts needs for customers by utilizing various approved IBS vendors.
• Ensures performance against service level goals per our IBS customer agreements.
• Ensures proper processes and procedures are utilized to minimize inventory shrinkage.
• Ensures merchandise is received in a timely and accurate manner as well as put away in the stockroom in an appropriate manner.
• Creates a safe work environment, ensuring required hazmat training is completed timely.
• Understands and complies with company and customer company policies.
• Bar codes inventory and places in appropriate bin locations.
• Returns non-company excess inventory.
• Works in unison with the Site Manager ensuring all daily/weekly/monthly reconciliation items are handled per policy and procedure guide. Builds relationships and assists with the negotiation of non-company vendors on pricing, inventory, and service and return privileges.
• Follows all IBS policies and procedures.
• Completes all available IBS operations training provided by company.
• Must use the non-company approved line codes appropriately.
• Perform any task as assigned by Site Manager.

Qualifications

• HS Diploma or equivalent required.
• Technical school, and/or college degree a plus.
• ASE certified within twelve months.
• Ability to manage two or more people prioritize and delegate to team members.
• Strong communication skills.
• Detail oriented.
• Requires demonstrated leadership in the automotive after-market industry, preferably an automotive parts department, dealership, jobber, heavy duty and/or fleet establishment.
• Possess working knowledge of the organization's store services.
• Must possess high character and integrity.
• Capable of providing strong leadership to the operation to create a high performance team i.e., customer focus, open communication, willingness to coach and provide feedback.
• Possess personal drive, self-motivation and initiative to accomplish Company goals and objectives.
• Must enjoy working in a fast-paced setting and possess an ability to remain calm under pressure.
• Insure proper maintenance and protection of Company store facilities, equipment, inventory and all physical assets of the company.
• Have a willingness and ability to learn.
• Possess analytical problem solving skills.
• Capable of operating a point-of-sale system and cataloging.
• Proficient in Microsoft Office and using internet for parts research and sourcing.
• Ability to learn and use customer fleet management software.
• Work Environment:The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Fleet shop environment, employee could be exposed to loud noise, fumes or airborne particles
• While performing the duties of this job, the employee is regularly required to stand, walk, talk and hear.
• The employee is often required to sit and stoop, kneel, crouch, climb and crawl.
• The employee is frequently required to lift and move product of up to 60 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• The employee must be capable of moving engine blocks, core barrels, and other heavy equipment with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.

This position offers a starting hourly rate of $31.25. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.