Assistant Showroom Manager

Lovesac Company; Portland (OR); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Performance Based Bonus

401(k) with Company Match

Life/ADD/STD/LTD coverage

Paid Parental Leave

Paid Time Off

Dependent care savings plan

Job summary

Lovesac is hiring an Assistant Showroom Manager in Portland, OR to lead a high-performing sales team and deliver exceptional customer experiences. You will train staff, manage daily store operations, and ensure brand standards while maximizing earnings during peak periods.

The role requires at least 1 year in retail management or customer service, flexibility for weekends and evenings, and the ability to travel to local stores and vendors as needed.

Responsibilities

• Lead by example greeting clients with energy and optimism, actively selling while executing the Lovesac selling process.
• Drive results by building genuine connections that fuel loyalty, repeat business, and brand advocacy.
• Own your customer journey end-to-end, using curiosity and adaptability to uncover needs, deliver exceptional service, and build lasting client relationships.

Job description

Job Details
Job Location: Washington Square - Portland, OR 97223
Position Type: Full Time
Education Level: High School
Salary Range: $23.01 - $28.04 Hourly
Travel Percentage: Up to 25%
Job Shift: Any
Job Category: Retail

Who We Are:

Lovesac is a fast-growing, design-driven furniture brand on a mission to help people live more comfortably. We create innovative, adaptable furniture, like our iconic Sacs and endlessly customizable Sactionals, that’s built to evolve with our customers’ lives. Washable, reconfigurable, and here for life, our products deliver Total Comfort™ without compromising on style or sustainability. We’re ambitious, human-centered, and driven to win the right way. At Lovesac, we think big, move fast, and hold ourselves to high standards—what we call Top Ambition—while leading with care, empathy, and purpose—because Love Matters. We believe great results come from empowered teams, strong relationships, and a shared commitment to making a positive impact on our customers and each other.[AA1.1]

Who You Are:

As a Lovesac Assistant Showroom Manager, you are energized by connecting with customers, delivering remark able results, helping people design products that fit their lifestyle and space while supporting and inspiring a high-performing sales team. You’re approachable, positive, self-starting, and naturally build relationships that go beyond the transaction. You thrive in a fast-paced, customer-first environment where every interaction counts, adapting quickly, showing up with a positive mindset, and consistently representing the Lovesac brand with integrity.

What You’ll Do:

Sales & Customer Experience Leadership

• Lead by example greeting clients with energy and optimism, actively selling while executing the Lovesac selling process, maintaining a strong personal quote pipeline, and consistently following up to drive conversion.
• Drive results by building genuine connections that fuel loyalty, repeat business, and brand advocacy, while embracing change and new opportunities.
• Own your customer journey end-to-end, using curiosity and adaptability to uncover needs, deliver exceptional service, and build lasting client relationships.
• Demonstrate strong product knowledge while creating a fun, engaging experience—delivering compelling brand tours, meaningful education, and confidently closing sales.
• Take ownership of your performance, operating with confidence, strong decision‑making, and disciplined execution to consistently meet and exceed sales goals and KPIs.
• Support the store’s success by guiding the team, reinforcing selling standards, and keeping the floor running smoothly.

People & Culture Leadership

• Represent Lovesac’s values by influencing and contributing to an inclusive, respectful environment for all customers and teammates where belonging is real, diverse perspectives are valued, and everyone can do their best work.
• Show up with accountability, flexibility, and a willingness to learn, grow, and take feedback.
• Build authentic relationships through genuine connections and everyday interactions that strengthen brand awareness.

Operational Excellence

• Support daily store operations, opening/closing, inventory, visual standards, and promotions, while upholding brand standards and using store systems and data to prioritize work and drive efficient, customer-focused execution.
• Deliver on brand standards, safety, and policies in a way that feels approachable and customer-first, while contributing to a positive team environment and protecting the business.
• Staying curious and flexible, you will take on additional priorities and special projects to keep the store, team, and brand continuing to grow.

Qualifications

• 18 years of age or older.
• Minimum of 1 year of experience in a retail management or customer service role.
• Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights, to ensure you capitalize on demand, outperform goals, and maximize your earnings.
• Must be able to travel, as required by the Company in its sole discretion, to local stores, third-party vendors and for occasional meetings using various forms of transportation.
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring the comfort and safety of persons and property. Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
• Ability to stand and walk for extended periods, up to 8 hours per shift. Must be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position and be able to assemble furniture while working on the selling floor. This position regularly requires the following actions: bending, twisting, kneeling, reaching, stooping, crawling, and climbing.

Benefits

Financial Well-Being

• Performance Based Quarterly Bonus
• 401(k) with Company Match
• Basic Life/ADD, STD and LTD coverage
• Paid Parental Leave
• Paid Time Off
• Dependent care savings plan