Assistant Showroom Manager

SRS Distribution Inc.; Cary (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Wellness benefits

401(k) retirement plan

Employee stock purchase program

Paid holidays

Vacation days

Professional growth

Training programs

Job summary

SRS Distribution Inc. in Cary, NC is seeking an Assistant Showroom Manager to lead counter sales, assist walk-in and phone customers, and manage merchandising and order entry.

The role emphasizes customer service, relationship building and knowledge of building materials; bilingual English/Spanish preferred; bachelor’s degree preferred. This position offers growth opportunities within a national distributor.

Qualifications

• Minimum of 3 years of successful sales experience.
• Purchasing and inventory experience.
• Bachelor’s degree preferred.
• Effective team player and leader with strong communication skills.
• Experience in and knowledge of construction industry and building materials strongly preferred.
• Bilingual in English and Spanish preferred.

Responsibilities

• Oversee the process of taking orders at the sales counter and over the phone.
• Build relationships with customers.
• Ability to learn company distribution system to enter orders.
• Develop product knowledge to assess needs and recommend solutions to customer needs.
• Seeks out new products or strategies to grow showroom sales.
• Assist in maintaining, organizing, and replenishing merchandise in store.
• Establish standards and best practices for displaying materials and managing the overall store layout, appearance, and cleanliness.
• Assisting with inventory and quoting jobs to customers
• Manage customer pick‑up process and experience.
• Understand profit margins and create opportunities to increase sales through profit margin improvements or upselling additional/related products.

Skills

Sales experience

Purchasing

Inventory management

Team leadership

Communication skills

Construction industry knowledge

Building materials

Bilingual English/Spanish

Education

Bachelor's degree preferred

Job description

Position Summary

The Assistant Showroom Manager will work in a retail capacity managing the frequent interaction with walk‑in as well as telephone customers. The employee will be responsible for Counter Sales and the execution of taking customer orders and entering them into our computer system. They will assist in merchandising products and maintaining a clean and organized store. This is a customer service focused role.

Duties & Responsibilities

• Oversee the process of taking orders at the sales counter and over the phone.
• Build relationships with customers.
• Ability to learn company distribution system to enter orders.
• Develop product knowledge to assess needs and recommend solutions to customer needs.
• Seeks out new products or strategies to grow showroom sales.
• Assist in maintaining, organizing, and replenishing merchandise in store.
• Establish standards and best practices for displaying materials and managing the overall store layout, appearance, and cleanliness.
• Assisting with inventory and quoting jobs to customers
• Manage customer pick‑up process and experience.
• Understand profit margins and create opportunities to increase sales through profit margin improvements or upselling additional/related products.

Basic Qualifications

• Minimum of 3 years of successful sales experience.
• Purchasing and inventory experience.
• Bachelor’s degree preferred.
• Effective team player and leader with strong communication skills.
• Experience in and knowledge of construction industry and building materials strongly preferred.
• Bilingual in English and Spanish preferred.

Core Competencies

• Strive to do the right thing by displaying trust and integrity.
• Embody the principles of servant leadership, even in a non‑people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others’ opinions and ideas and demonstrating a positive and humble attitude.
• Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done.
• Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members.
• Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title.
• Ability to self‑manage, show initiative, be proactive, and drive results.
• Communicate professionally, both verbally and in writing to coworkers and customers.

Physical Requirements

• Must be able to remain in a stationary position 50% of the time.
• Frequently, will move about inside the office to operate basic office machinery.
• Must be able to operate basic office machinery.
• Must be able to communicate with team and management and be able to exchange accurate information in these situations.

Required Cognitive Skills

• Must be able to problem solve and prioritize tasks.
• Must be able to manage stress depending on deadlines and ongoing projects.
• Must be able to multitask.
• Must be able to receive and analyze information.
• Must be able to quickly communicate solutions if problems occur.
• Must be able to demonstrate a high degree of sound judgement and initiative.

Benefits & Perks

• Medical, Dental, Vision, Disability & Life Insurance Wellness Benefits
• 401(k) Retirement Plan
• Employee Stock Purchase Program
• Paid Holidays & Vacation Days
• Professional Growth Opportunities
• Development & Training Programs

Job Location

Colonial Materials, Inc. - Cary 150 Triangle Trade Drive Cary, NC 27513

Equal Opportunity Employer

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work‑life balance.

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, 401(k) Retirement Plan Employee Stock Purchase Program Paid Holidays & Vacation Days Professional Growth Opportunities Development & Training Programs

Medical, Dental, Vision, Disability & Life Insurance Wellness Benefits 401(k) Retirement Plan Employee Stock Purchase Program Paid Holidays & Vacation Days Professional Growth Opportunities Development & Training Programs

Founded in 1971, GMS operates a network of more than 320 distribution centers with extensive product offerings of Wallboard, Ceilings, Steel Framing and Complementary Products. Additionally, GMS operates nearly 100 tool sales, rental and service centers, providing a comprehensive selection of building products and solutions for its residential and commercial contractor customer base across the United States and Canada. In addition to our commitment to delivering exceptional customer service, GMS also fosters a unique employee culture that combines a results‑driven environment with a highly entrepreneurial, self‑starter attitude. We are committed to conducting our business in a manner that aligns with our values of humility, mutual respect, service to others, and the guiding principle that "you can never go wrong doing the right thing." GMS is a subsidiary of SRS Distribution, a wholly owned subsidiary of The Home Depot. For more information, please visit www.gms.com.

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.