Assistant Shop Manager - NC

Vensure Employer Services; Raleigh (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

A leading company is seeking an Assistant Shop Manager in Raleigh, NC. This role combines technical and leadership training, offering substantial growth potential. As an ASM, you’ll perform essential technician tasks and support overall shop operations while ensuring customer satisfaction.

Qualifications

• Strong commitment to learning and mastering services.
• Physical capability for manual tasks.
• Ability to lift up to 50 pounds.

Responsibilities

• Perform technician duties and assist customers.
• Maintain shop cleanliness and organization.
• Ensure proper operation in the absence of the Shop Manager.

Skills

Technical skills

Leadership

Reliability

Job description

About Us
Our company is known for its family-oriented culture and commitment to career growth, with over 90% of Shop Managers having started as Lube Technicians. We provide comprehensive training to ensure your success in this leadership role.

Position Summary

The Assistant Shop Manager (ASM) role allows you to continue developing your technical skills (approximately 80% of your time) while learning the leadership and operational skills necessary to manage a shop. This position is a critical step on the path to becoming a Shop Manager.

Essential Duties and Responsibilities

• Perform all technician duties, including draining motor oil, changing oil filters, greasing chassis fittings, washing windshields, and adjusting tire pressure
• Inspect and top off vehicle fluids
• Assist customers in selecting oil types and additional services
• Process payments for services performed
• Perform coolant exchanges and transmission drain & fill services
• Maintain inventory levels and restock supplies on the shop floor
• Keep the shop, office, and restrooms clean and organized
• Check in with customers before they leave to ensure a great experience
• Ensure proper store operation in the absence of the Shop Manager
• Perform opening and closing procedures
• Assist with inventory counting and adjustments
• Serve as a role model to other employees, supporting team culture without direct responsibility for hiring or firing

Knowledge, Skills, and Abilities

• Strong commitment to learning and mastering our services
• Ability to maneuver in and out of a shallow 3-foot deep pit safely
• Physical capability to walk, stand, bend, stoop, twist, and perform manual tasks for extended periods
• Willingness to work in varying weather conditions
• Alertness and situational awareness in a fast-paced environment
• Ability to lift up to 50 pounds
• Reliable transportation