Assistant Shop Manager - Camino Real Marketplace

LE1 See’s Candy Shops, Incorporated; Texas; On-site; USD 60,000 - 63,000; Full time

Job summary

LE1 See’s Candy Shops, Incorporated is seeking a Retail Assistant Manager to assist the Shop Manager in achieving sales targets and maintaining customer service excellence. This role involves leading the retail team, achieving sales goals, and ensuring smooth day-to-day operations.

The ideal candidate will have a minimum of 1 year of retail management experience, showcase excellent customer service skills, and demonstrate the ability to train and develop team members. Flexibility in work hours is required.

Qualifications

• Minimum 1 year of retail management experience.
• Proven success in developing, motivating, training and coaching employees.
• Flexibility in working hours, including weekends and holidays.

Responsibilities

• Assist the Shop Manager in providing effective leadership.
• Set an example by achieving sales goals.
• Train and develop team members.

Skills

Customer service

Communication

Organizational skills

Cash handling

Sales development

Job description

As a Retail Assistant Manager at See’s Candies, you will support the Shop Manager in achieving sales targets, maintaining excellent customer service, and ensuring smooth day‑to‑day operations.

Responsibilities

• Assist the Shop Manager in providing effective leadership to the retail team, fostering a sales‑focused and customer‑focused environment.
• Set an example by achieving daily, monthly, and annual sales goals.
• Communicate and implement company direction, policies, and programs.
• Delegate tasks, ensure team compliance, and provide necessary follow‑up.
• Assist in resolving customer and employee concerns in a professional and timely manner.
• Aid in training and developing team members on company programs, policies, and procedures.
• Provide support and feedback to team members to enhance their performance and growth.
• Assist in recruitment efforts by identifying and recommending qualified candidates for employment.
• Ensure compliance with company policies, procedures, ethical standards, and safety protocols.
• Assist in monitoring and controlling expenses to meet budgetary goals.
• Support procedures related to cash handling, protection of company assets, and banking.
• Assist in maintaining accurate timekeeping records and promptly approving weekly payroll.
• Ensure compliance with state and federal laws related to wages and breaks.
• Collaborate with the Shop Manager and District Sales Managers to create and implement weekly work schedules.
• Assist in managing paperwork to meet established deadlines, including banking, new hires, and inventory.
• Other duties as assigned.

Qualifications

• Minimum 1 year of retail management experience.
• Proven success in developing, motivating, training and coaching employees.
• Possess excellent customer service, communication, organizational skills, strong cash handling, and merchandising ability.
• Ability to follow, as well as implement and enforce, company policies and procedures.
• Strong work performance.
• Proven ability to grow the business by seeking sales opportunities and developing a sales‑driven team.
• Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner.
• Physical ability to pack candy, stock shelves, ring sales, stand or walk the entire shift, and lift up to 25 pounds frequently.
• Flexibility in working hours, including weekends and holidays.
• Internal applicants must be in good standing.

Compensation

$29.64 per hour.

EEO Statement

See’s is an EOE. See’s will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).