Assistant Shop Manager & Blowout Specialist

Drybar Shops; Massachusetts; On-site; USD 45,000 - 65,000; Full time

Job summary

Drybar in MA is seeking an energetic Assistant Manager to lead from the front, inspire a team, and deliver an exceptional guest experience. This hands-on leadership role focuses on sales, service, and culture.

You will manage daily shop operations, coach stylists, handle recruiting, and ensure 45-minute blowouts. Expect a fast-paced environment with opportunities to grow with the brand.

Qualifications

• Current State Cosmetology License
• Ability to perform Drybar-quality blowouts in 45 minutes or less
• Previous leadership or management experience preferred
• Strong administrative and computer skills
• Comfortable using reporting systems and Microsoft Office
• Excellent communication and organizational skills
• Flexible availability, including mornings, evenings, weekends, and holidays
• Ability to multitask, prioritize, and thrive in a high-volume environment

Responsibilities

• Lead, coach, motivate, and develop stylists, bartenders, and shift leads.
• Create a positive, high-performing culture built on accountability and teamwork.
• Assist with recruiting, interviewing, onboarding, and training new team members.
• Coach employees on sales, productivity, technical skills, and customer service.
• Hold yourself and your team accountable to company standards and performance expectations.
• Drive membership, retail, and add-on sales.
• Build relationships within the community through networking and grassroots marketing.
• Support local events and business partnerships.
• Create engaging social media content that showcases the shop and attracts new guests.
• Find creative ways to increase client retention and bring new guests through the door.
• Deliver exceptional customer service and resolve guest concerns with professionalism and urgency.
• Lead by example by providing beautiful Drybar blowouts in 45 minutes or less.
• Spend approximately 80% of your scheduled time on the salon floor, actively supporting your team and guests.
• Create memorable experiences that turn first-time guests into loyal members.

Skills

Leadership

Team development

Sales coaching

Customer service

Communication

Organization

Multitasking

Education

Cosmetology license

Tools

Microsoft Office

Reporting systems

Job description

Drybar in MA is seeking an energetic Assistant Manager to lead from the front, inspire a team, and deliver an exceptional guest experience. This hands-on leadership role focuses on sales, service, and culture.

You will manage daily shop operations, coach stylists, handle recruiting, and ensure 45-minute blowouts. Expect a fast-paced environment with opportunities to grow with the brand.