Assistant Shift Manager - Security - Mandalay Bay

MGM Resorts International; Las Vegas (NV); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Security Assistant Shift Manager to oversee operations in a vibrant resort environment. This role involves managing security personnel, ensuring safety for guests and staff, and responding to emergencies. The ideal candidate will have prior security experience, strong leadership skills, and a commitment to maintaining a secure atmosphere. Join a dynamic team where your contributions will enhance guest experiences and uphold the highest safety standards. This is an exciting opportunity to thrive in a diverse and fast-paced environment.

Benefits

Wellness incentive programs

Employee dining room meals

Free parking

Health & Income Protection benefits

Discounts on hotel, food, and entertainment

Professional development opportunities

Qualifications

• 2+ years of security experience in a high-end resort or law enforcement.
• Experience in supervisory roles or team leadership.

Responsibilities

• Manage security officers and department operations effectively.
• Ensure guest and employee safety by enforcing policies.
• Respond to emergencies and document incidents promptly.

Skills

Security Management

Team Leadership

Crisis Management

Communication Skills

Bilingual (English)

Education

High School Diploma or GED

Associate's Degree in Management

Job description

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
The primary duty of the Security Assistant Shift Manager is to oversee and manage employees assigned to his/her shift. This position ensures that operations are staffed efficiently, ensure that employees perform to established expectations, and promotes a safe environment for guests and employees; all duties are performed within company's policies and procedures, and applicable gaming and state laws.

THE DAY-TO-DAY:

• Manage security officers, department operations, and support staff, to include interviewing, hiring, creating employee schedules, implementing approved procedures, training and evaluating officers, enforcing policy and administering discipline and coaching as needed; plan, develop and direct staff, work assignments and station coverage

• Oversee guest and employee safety by promoting a safe and secure environment and implementing and enforcing state, local jurisdiction, regulatory, and company policies and procedures

• Act as a liaison with the appropriate outside agencies during security incidents

• Assist management with onsite investigations; coordinate and supervise onsite investigations as deemed necessary

• Monitor and support security-related processing

• Ensure guest questions and concerns are addressed immediately, either personally, or by contacting the appropriate department or member of management, to obtain the answer to the question, or obtain assistance in resolving the concern

• Respond to guest and employee emergencies and reported threats, document incidents and ensure proper escalation for reporting and resolution purposes

THE IDEAL CANDIDATE:

• High School Diploma, GED or equivalent

• Associate's degree in management or related field

• 2+ Years of Prior Relevant Experience as direct security experience in a high-end resort/casino environment or law enforcement and/or military experience, with previous supervisory experience or in a team leader capacity

• Work varied shifts, to include weekends and holidays

• Bilingual, English as the primary or secondary language

• Experience working in a similar resort setting

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10103

Are you ready to JOIN THE SHOW? Apply today!