Assistant Service Manager - The Quill by Alta

Greystar Worldwide, LLC; Baltimore (MD); On-site; Full time

Job summary

A leading global real estate company is seeking a maintenance technician to ensure the functionality and cleanliness of buildings and amenities. Responsibilities include performing repairs, managing supplies, and conducting inspections to maintain safety standards. The role offers competitive hourly pay and a range of benefits, including health plans and paid time off.

Benefits

Comprehensive Health Plans

Paid Time Off

Onsite Housing Discounts

Sabbatical Program

401(k) Matching

Parental Leave

Employee Assistance

Qualifications

• Perform preventative maintenance and repairs according to safety standards.
• Conduct pre-move-out inspections and prepare apartments for leasing.

Responsibilities

• Complete assigned work orders and maintain cleanliness of grounds and common areas.
• Track inventory of materials and tools, and document service requests.

Skills

Technical Work

Mechanical Work

Safety Standards

Education

EPA Type 1 and II or Universal Refrigerant Recycling Certifications

Valid Driver’s License

Job description

About Greystar

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services across sectors such as rental housing, logistics, and life sciences. Headquartered in Charleston, South Carolina, Greystar manages and operates over $320 billion of real estate in 250 markets worldwide, with offices across North America, Europe, South America, and the Asia-Pacific region. It is the largest operator of apartments in the United States, managing more than 1,000,000 units globally, and has an institutional investment management platform with over $79 billion of assets under management, including more than $36 billion in development assets. Founded in 1993 by Bob Faith, Greystar aims to provide world-class service in rental residential real estate. For more information, visit www.greystar.com.

Job Description Summary

This position involves performing technical and mechanical work to ensure that the physical aspects of buildings, grounds, amenities, and common areas meet the company's standards for cleanliness, appearance, safety, and overall functionality.

Essential Responsibilities

1. Complete assigned work orders from resident requests and perform preventative maintenance by diagnosing issues and making repairs according to policies, safety standards, and codes.
2. Prepare vacant apartments for leasing and new move-ins by conducting pre-move-out inspections, creating punch lists, scheduling vendors, obtaining supplies, completing maintenance tasks, and inspecting work.
3. Manage materials, supplies, and tools by tracking inventory, returning unused items, and notifying supervisors for reordering.
4. Accurately document and complete paperwork to track service requests.
5. Maintain grounds, common areas, and amenities by cleaning, pressure-washing, and painting as needed.
6. Support cost-control efforts by repairing rather than replacing parts and practicing resourcefulness with materials and tools.

Other Responsibilities

1. Follow safety policies, participate in safety meetings, complete OSHA training, and report incidents promptly.
2. Inspect work by contractors and vendors to ensure quality standards are met.
3. Conduct routine property inspections to identify safety concerns and communicate needs to management.

Required Licenses or Certifications

• EPA Type 1 and II or Universal refrigerant recycling certifications (for certified technicians).
• All certifications required by state and local laws.
• Valid driver’s license to operate golf carts on property.

Compensation and Benefits

Hourly rate: $28.00 - $30.00, with additional compensation factors influencing pay. The role may be eligible for quarterly, monthly, or annual bonuses depending on position type.

Benefits include comprehensive health plans, paid time off, onsite housing discounts, a sabbatical program, 401(k) matching, parental leave, employee assistance, and various insurance options. Benefits vary for union roles and are subject to collective bargaining agreements.

Greystar considers qualified applicants with arrest or conviction records for employment.