Assistant Service Manager-Ottawa Toyota

Home Run Auto Group; Ottawa (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, Dental & Life Insurance

Short Term Disability Insurance

401K with company match

Vacation & Discounts

Job summary

Home Run Auto Group is seeking an Assistant Service Manager for Ottawa Toyota. The role involves generating service estimates, scheduling appointments, and following up with customers to ensure satisfaction.

You will explain costs and service times, and educate customers on work performed and any adjustments. The position emphasizes exceptional customer service, the ability to multitask in a fast-paced environment, and working with limited supervision.

Qualifications

• Customer service mindset and ability to multitask.
• Strong communication and scheduling skills.
• Ability to explain costs and service times clearly.

Responsibilities

• Generate service order estimations and quotes for customers.
• Schedule appointments and maintain an organized schedule.
• Conduct post-repair follow-up and customer service.

Job description

POSITION: Assistant Service Manager

LOCATION: Ottawa Toyota

HOURS: Flexible weekday hours & Saturdays

PAY: Generous Salary + Commission

Assistant Service Manager Job Duties:

• Generate service order estimations and quotes for customers
• Schedule appointments, and maintain an organized schedule
• Conduct post repair follow up and customer service
• Explain any cost & service time requirements
• Educate customers on work completed and any cost adjustments
• Ability to work with limited supervision
• Must be able to multitask and work in fast paced environment
• Exceptional customer service skills and follow up are required

Assistant Service Manager BENEFITS:

• COMPETITIVE SALARY!!
• Love where you work!
• Health, Dental & Life Insurance
• Short Term Disability Insurance
• 401K with company match
• Vacation & Discounts