Assistant Service Manager - No Auto Experience Needed, Will Train

DeBoer's Auto; Hamburg (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

Join a leading auto repair company as an Assistant Service Manager in Hamburg, NJ. This full-time role focuses on customer service, team leadership, and driving sales without requiring prior automotive experience. Enjoy a supportive environment with training and growth opportunities.

Benefits

Health, dental, vision insurance

Employer-paid life and disability insurance

Retirement with 4% employer match

Profit sharing and PTO

Paid holidays and training

Team-building events

Qualifications

• 3+ years in sales, customer service, or team leadership.
• Clear and confident communication skills.
• Comfort with technology and software.

Responsibilities

• Greet customers and manage repair orders.
• Support the Service Manager and lead the team.
• Utilize Shopware to manage workflow effectively.

Skills

Sales

Customer Service

Team Leadership

Problem-Solving

Communication

Tools

Shopware

Job description

Assistant Service Manager - No Auto Experience Needed, Will Train

1 month ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Assistant Service Manager / Service Advisor

Location: Hamburg, NJ | Full-Time | $65K-$90K (Base + Commission)

AAA Best in Auto Repair (2023 & 2024) | NJBIZ Best Places to Work 2024

Who You Are

You're a natural sales closer, a people leader, and a problem-solver who thrives in high-energy environments. Maybe you've excelled in retail, hospitality, tech sales, or customer experience—but now you're looking for something more meaningful, stable, and with real growth potential.

You've got hustle, leadership instincts, and a passion for helping people. While you may not know how to diagnose a misfiring engine yet, you've got the drive—and we've got the training.

Automotive Experience NOT Required. We'll teach you the car stuff—you bring the people skills, sales chops, and leadership mindset.

What You'll Be Doing

As our Assistant Service Manager, you'll be the linchpin between customers, technicians, and the front office. You'll help lead the team, drive sales, and keep daily operations running smoothly.

Customer Service & Sales

• Greet customers confidently and warmly—be the face of trust.
• Manage repair orders from check-in to check-out.
• Explain repairs clearly—educate and empower customers.
• Drive sales through value, urgency, and transparency.
• Follow up with estimates and help customers make informed decisions.

Team Leadership & Support

• Support the Service Manager and help lead the team to success.
• Keep technicians informed, organized, and accountable.
• Coach front-of-house staff on scripts, service excellence, and upselling.
• Assist in solving workflow issues and customer concerns.

Process, Precision & Hustle

• Utilize Shopware to manage workflow effectively.
• Monitor timelines, updates, and vehicle progress.
• Help coordinate daily plans—think strategically.

Why DeBoer's Auto?

• Award-winning team with a culture of excellence.
• Leadership training at an executive level.
• Growth-oriented environment with internal promotion.
• Work-life balance—no nights or weekends.
• Tools and systems that streamline your work.

You're a Fit If You...

• Have 3-5 years in sales, customer service, or team leadership (not necessarily in auto).
• Communicate effectively and connect effortlessly.
• Can multitask, solve problems, and stay calm under pressure.
• Want to grow your career into leadership roles.
• Are hungry, humble, and coachable.

Ready to Join Us?

Apply today to step into a leadership role at one of NJ's most respected auto repair companies—no grease-stained resume required.

Requirements

• 3+ years in sales, customer service, or team leadership (auto experience not required).
• Clear and confident communication skills.
• Proven track record of meeting goals and managing priorities.
• Comfort with technology and software (training provided).
• Strong problem-solving skills.
• Positive team attitude.
• Ability to coach and support staff.
• Growth mindset and willingness to learn.
• On-site full-time in Hamburg, NJ—no remote work.
• Valid driver’s license.

Benefits

• Work-life balance—no late nights or weekends.
• Competitive pay and comprehensive benefits:
• Health, dental, vision insurance
• Employer-paid life and disability insurance
• Retirement with 4% employer match
• Profit sharing and PTO
• Paid holidays and training
• Team-building events