Assistant Service Manager - Miramar Beach, FL

The Goodyear Tire & Rubber Company; Miramar Beach (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading tire and auto service company in Miramar Beach is seeking an Assistant Service Manager to enhance guest relationships and manage the service department. Responsibilities include driving sales goals, ensuring guest satisfaction, and mentoring associates. The ideal candidate has a minimum of 1-year automotive service experience and a valid driver's license. This role offers hands-on experience in a dynamic environment.

Qualifications

• Minimum 1 year of previous Automotive Service department experience.
• Valid driver's license.
• Must be at least 18 years of age.
• Candidates must be legally authorized to work in the U.S. without company sponsorship.

Responsibilities

• Drive and reach sales goals through guest interactions.
• Build guest relationships and ensure guest satisfaction.
• Effectively manage the service department.
• Contribute to training and development of associates.

Skills

Guest relations

Sales goals achievement

Service department management

Communication

Teamwork

Job description

Overview

As an Assistant Service Manager, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests while delivering outstanding service. You will also become familiar with managing the service department effectively by scheduling associates, service appointments and organizing workflow to deliver quality work on time to guests. We invest in your success as you invest in ours; apply today and begin your career with the tire and auto service innovation leader!

Responsibilities

• Drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through being the liaison between technicians and guests
• Effectively manage the service department as needed
• Contribute to training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, including lifting tires and wheels, standing, bending, and squatting

Basic Qualifications

• Minimum 1 year of previous Automotive Service department experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• Previous management experience
• Previous automotive service sales experience

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, capable of completing tasks with responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Ability to follow established safety policies and procedures

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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Goodyear is proud to be a part of the tire and auto service industry leader. For more information about Goodyear and its products, go to www.goodyear.com/corporate.