Assistant Service Manager - Evansville, WY

VetJobs; Evansville (WY); On-site; USD 45,000 - 55,000; Full time

Job summary

Join a leading organization as an Assistant Service Manager in Evansville, WY, supporting a dynamic service team in an agricultural equipment dealership. This role emphasizes exceptional customer service and operational excellence, with pathways for career growth and competitive compensation, including comprehensive benefits.

Benefits

Opportunities for career growth

Competitive compensation plan including a bonus plan

Comprehensive benefits plans including medical, dental, vision, and 401K plans

Qualifications

• 2+ years of experience in a service department, preferably in agriculture or heavy equipment.
• Ability to maintain composure in a fast-paced environment.
• Clean driving record.

Responsibilities

• Assist the Service Manager with the day-to-day operation of the service department.
• Communicate with customers regarding repair status and service needs.
• Help manage department assets, including tools and service vehicles.

Skills

Strong communication skills

Organizational skills

Multitasking abilities

Education

High School/GED

Tools

Microsoft Office

Job description

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Job Description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

We are seeking a motivated and organized Assistant Service Manager to support daily service operations in our large agriculture equipment dealership. This role will assist the Service Manager in ensuring exceptional customer service, efficient workflow, employee development, and operational excellence. The ideal candidate possesses a strong understanding of agricultural equipment service needs and is prepared to assume a leadership support role, with a clear path to future advancement.

This position is ideal for someone with strong technical knowledge, leadership potential, and a desire to grow within a high-performing service team.

What You'll Do

Assist the Service Manager with the day-to-day operation of the service department

Help coordinate scheduling, work assignments, and shop workflow based on technician availability and expertise

Ensure repair orders are properly opened, documented, and closed in a timely and accurate manner

Support the communication of service processes and expectations to the team to maintain high levels of quality and efficiency

Communicate with customers regarding repair status, service needs, and follow-up

Help monitor department performance metrics and contribute to achieving service goals

Assist in developing and implementing technician training and onboarding plans

Maintain a safe, clean, and well-organized shop environment

Help manage department assets, including tools, service vehicles, and equipment

Act as a liaison between technicians, parts, and sales departments to ensure smooth interdepartmental operations

Step in to support leadership needs during the Service Manager’s absence

Auto req ID

449468BR

Minimum Education Required

High School/GED

Job_Category

Management

Qualifications

Additional Qualifications/Responsibilities

Must-Haves

2+ years of experience in a service department, preferably in agriculture or heavy equipment

Strong communication and organizational skills

Ability to multitask and maintain composure in a fast-paced environment

Basic understanding of service workflow, work orders, and customer service processes

Proficiency with computers and Microsoft Office tools

Clean driving record

Preferred

Experience working in a dealership setting (agriculture or construction equipment)

Familiarity with OEM systems, dealership management software, or service scheduling platforms

Technical knowledge of agricultural machinery and diagnostic procedures

Physical Requirements

Ability to sit, stand, talk, and use hands/fingers to operate a computer or phone

Ability to lift up to 50 lbs occasionally

Must be able to bend, stoop, and reach as needed in a shop setting

Visual and auditory ability to communicate effectively with team members and customers

What You'll Get

Opportunities for career growth

A chance to work for the best in the industry

Competitive compensation plan including a bonus plan

Comprehensive benefits plans include medical, dental, vision, supplemental insurance, and 401K plans

Certificates/Security Clearances/Other

City*

Evansville

State*

Wyoming

Job Code

Agriculture Agriculture

Affiliate Sponsor

John Deere

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

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