Assistant Service Manager - Dayrise Residential

Dayrise Residential; Houston (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at a leading residential management firm where your contributions are valued and rewarded. As an Assistant Service Manager, you will play a vital role in maintaining the property and ensuring resident satisfaction. This position offers a unique opportunity to grow within a supportive and fun work environment that encourages collaboration and innovation. With a strong commitment to employee development and a focus on exceptional service, this is the perfect place to advance your career while enjoying comprehensive benefits and a vibrant workplace culture.

Benefits

Flexible Spending Account

Health Savings Account

Employee Assistance Program

Opportunities for growth and advancement

Qualifications

• 1-3 years of experience in Property Management is required.
• HVAC and CPO certifications are preferred.

Responsibilities

• Assist the Service Manager with property upkeep and repairs.
• Perform routine maintenance and respond to emergency service requests.

Skills

Property Management

Maintenance Skills

Problem-Solving

Customer Service

Team Collaboration

Education

High School Diploma or GED

Tools

Power Tools

Job description

When you join Dayrise Residential, you become the reason for our success. We provide comprehensive benefits designed to take great care of you. Join our innovative family of industry leaders who know how to have fun and never stop investing in your growth. Enjoy the support of your team as you explore new ideas and master the skills that move your career forward. Join a team who is always ready to rise to shine.

Location: Houston, TX

Job Id: 3594

# of Openings: 1

The Assistant Service Manager is responsible for assisting the Service Manager in property upkeep, inventory, records, and repairs of all grounds and units at our communities.

Reports to: Community Manager

Who is Dayrise Residential? We are a team of professionals who deliver exceptional service and build long trusting relationships with our residents. We create an exciting and inspiring professional environment for employees to excel through collaboration and innovation.

Our Mission:

• To deliver exceptional service and build long, trusting relationships with our residents.
• To create an exciting and inspiring professional environment for team members to excel and grow through collaboration and innovation.
• To grow value and minimize risk for investors, ensuring superior performance and market leadership.

Why work for Dayrise Residential?

We rise to shine. Our employees made it clear – Dayrise Residential cares about, listens to, and acts upon the needs and ideas of their employees and is a great place to work. We foster a robust workplace culture and fun work environment where we actively encourage collaboration and teamwork. The National Apartment Association announced Dayrise Residential as a winner of the 2022 NAA Top Employers Award which pays tribute to a great place to work. We offer a comprehensive compensation and benefits package that is designed to encourage longevity with the company:

• Flexible Spending Account
• Health Savings Account
• Employee Assistance Program
• Opportunities for growth and advancement

Essential Duties and Responsibilities of Ideal Candidate:

• Be aware of the condition of the property at all times and take immediate steps to correct any unsafe condition.
• Schedule and perform routine preventive maintenance on all appropriate equipment as directed by the Community Manager or Service Manager.
• Diagnose and perform minor or routine maintenance or repair, as directed.
• Remove and transfer appliances and equipment from the storage area to the apartment (or vice versa) as circumstances warrant and assist in moving abandoned furniture, appliances, etc. to the dumpster.
• You may be required to perform on-call emergency service as requested. You will respond immediately to all emergency after-hours calls and arrive at the property no more than an hour after a call comes in.
• Complete all service requests within 24 hours, unless the request requires extraordinary parts or labor.

What you’ll need to Succeed:

• A clear understanding of business concepts, processes, and the principles of strategic thinking.
• Comprehensive knowledge and understanding of multifamily operations including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
• Must be able to access all apartment homes and parts of the community to show the home to potential residents; inspect all areas of community, etc.
• Ability to visually inspect apartment homes, grounds, and other aspects of the community to determine that standards are met.
• Knowledge in maintenance to include carpentry, electrical, plumbing, heating and cooling systems, painting, drywall, buffing and waxing, use of power tools (pools and irrigation systems where necessary).
• Ability to speak, listen, read, and write English with sufficiency to maintain a safe environment at all times.
• Must provide own tools where applicable.
• High School Diploma or GED required.
• 1-3 years of experience in Property Management.
• HVAC certification preferred.
• CPO certification preferred.

E-Verify:

Our company participates in E-Verify and will verify authorization to work in the U.S.

Dayrise Residential is an Equal Opportunity Employer. All Dayrise Residential team members must successfully clear a background investigation to include but may not be limited to criminal background check, pre-employment drug screening. Must be flexible and able to work varied schedule, including weekends and some holidays as required.