Assistant Service Manager - Cape Girardeau, MO

Goodyear Dunlop Tires Germany GmbH; Cape Girardeau (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Service Manager to join their dynamic team in Cape Girardeau. This role offers hands-on experience in a fast-paced environment, focusing on delivering exceptional customer service and managing service operations. You will play a key role in driving sales and ensuring guest satisfaction while contributing to the training and development of associates. With a commitment to employee growth, this company provides excellent training and career advancement opportunities. If you are ready to take your career to the next level, apply today!

Benefits

Medical Plans

401(k)

Certification Reimbursement

Paid Vacations

Qualifications

• Minimum 1 year of previous Automotive Service department experience.
• Valid driver's license required.

Responsibilities

• Drive and reach sales goals through guest interactions.
• Build guest relationships and ensure satisfaction.
• Manage the service department effectively.

Skills

Automotive Service Experience

Customer Service Skills

Sales Skills

Teamwork

Communication Skills

Education

High School Diploma or Equivalent

Job description

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Date: May 2, 2025

Location:

Cape Girardeau, MO, US, 63702

Company: Goodyear

Goodyear. More Driven.

IMMEDIATELY HIRING!!! – APPLY TODAY!!!

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paces work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!

General Description:

As an Assistant Service Manager, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests while delivering outstanding service. You will also become familiar with managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities will include, but will not be limited to:

• Drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through being the liaison between technicians and guests
• Effectively manage the service department as needed
• Contribute to training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:

• Minimum 1 year of previous Automotive Service department experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

Position Criteria:

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Ability to follow established safety policies and procedures

Goodyear is one of the world’s largest tire companies. It employs about 62,000 people and manufactures its products in 46facilities in21countries around the world. Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate .

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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Nearest Major Market: Cape Girardeau
Job Segment: Quality Assurance, QA, Manager, Technology, Quality, Management