Assistant Service Manager at The Beacon

Billingsley Property Services II, Inc.; Plano (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in property services is seeking an Assistant Service Manager to join their Multifamily Maintenance team. This full-time role involves overseeing maintenance operations, ensuring resident satisfaction, and providing support to the Service Manager. Ideal candidates will have strong technical skills and a customer-focused attitude to maintain the efficiency of multifamily properties, handling various maintenance tasks while leading the team.

Qualifications

• Experience in property maintenance or related field, preferably multifamily housing.
• Strong technical skills in HVAC, plumbing, electrical, and mechanical systems.
• Leadership experience or ability to support a team effectively.

Responsibilities

• Oversee and coordinate maintenance operations for multifamily properties.
• Perform routine and emergency maintenance tasks for resident satisfaction.
• Lead and support maintenance team by providing guidance.

Skills

HVAC

Plumbing

Electrical Systems

Mechanical Systems

Problem Solving

Communication

Customer Focus

Job description

Founded in 1978 by Lucy and Henry Billingsley, the organization expertly builds, owns, and manages its properties, ensuring long-term client, resident, and partner return. Specializing in master-planned developments and principles of new urbanism, each Billingsley property signifies technology, convenience, and a vast array of amenities aimed to attract and retain tenants, residents, visitors, and employees. These amenities include art, sculpture, parks, trails, and outdoor public spaces. With over 5,000 acres in DFW, Billingsley has built 5 million SF of Commercial space, 550,000 SF of Retail, 9 million SF of Industrial, and over 10,000 units of Multi-Family.

We are looking for a dedicated and skilled Assistant Service Manager to join our Multifamily Maintenance team. This full-time, hourly position is an excellent opportunity for a motivated individual to take on a leadership role in maintaining the efficiency and functionality of our multifamily properties. You will play a critical role in ensuring that maintenance operations run smoothly while providing outstanding service to residents and supporting the Service Manager in day-to-day tasks.

What You'll Do

• Assist the Service Manager in overseeing and coordinating maintenance operations for multifamily properties.
• Perform routine and emergency maintenance tasks to ensure resident satisfaction and safety standards.
• Lead and support maintenance team members by providing guidance and sharing expertise.
• Identify and troubleshoot mechanical, electrical, and plumbing issues, implementing prompt and effective solutions.
• Ensure all equipment, tools, and systems are functioning and properly maintained.
• Keep accurate records of maintenance activities and updates using management systems.
• Collaborate with other departments to address resident concerns quickly and professionally.
• Manage inventory of supplies and tools, placing orders when necessary to ensure workflow efficiency.
• Uphold company and safety regulations during all processes and activities.

Qualifications

• Proven experience in property maintenance or a related field, preferably in multifamily housing.
• Strong technical skills in areas such as HVAC, plumbing, electrical, and mechanical systems.
• Excellent problem-solving abilities with an aptitude for troubleshooting and repairs.
• Leadership experience or the ability to support and collaborate with a team effectively.
• Customer-focused attitude with exceptional communication skills.
• Familiarity with maintenance tools, equipment, and management systems.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Flexibility to respond to on-call emergencies, as needed.
• Proficiency in English (written and verbal).