Assistant Service Manager at August Hills

Billingsley Property Services II, Inc.; Irving (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading property management company is seeking an Assistant Service Manager to support maintenance operations for multifamily properties. The role involves overseeing maintenance tasks, leading a team, and ensuring resident satisfaction through effective problem-solving and technical skills. Ideal candidates will have experience in property maintenance, strong communication abilities, and a customer-focused attitude.

Qualifications

• Proven experience in property maintenance or a related field.
• Customer-focused attitude with exceptional communication skills.
• Flexibility to respond to on-call emergencies.

Responsibilities

• Assist in overseeing and coordinating maintenance operations.
• Perform routine and emergency maintenance tasks.
• Manage inventory of supplies and tools.

Skills

Problem Solving

Communication

Leadership

Education

EPA certification

Tools

HVAC

Plumbing

Electrical Systems

Mechanical Systems

Job description

Assistant Service Manager at August Hills

Founded in 1978 by Lucy and Henry Billingsley, the organization expertly builds, owns, and manages its properties, ensuring long-term client, resident, and partner return. Specializing in master-planned developments and principles of new urbanism, each Billingsley property signifies technology, convenience, and a vast array of amenities aimed to attract and retain tenants, residents, visitors, and employees. These amenities include art, sculpture, parks, trails, and outdoor public spaces. With over 5,000 acres in DFW, Billingsley has built 5 million SF of Commercial space, 550,000 SF of Retail, 9 million SF of Industrial, and over 10,000 units of Multi-Family.

What You'll Do

• Assist the Service Manager in overseeing and coordinating maintenance operations for multifamily properties.
• Perform routine and emergency maintenance tasks to ensure resident satisfaction and safety standards.
• Lead and support maintenance team members by providing guidance and sharing expertise.
• Identify and troubleshoot mechanical, electrical, and plumbing issues, implementing prompt and effective solutions.
• Ensure all equipment, tools, and systems are functioning and properly maintained.
• Keep accurate records of maintenance activities and updates using management systems.
• Collaborate with other departments to address resident concerns quickly and professionally.
• Manage inventory of supplies and tools, placing orders when necessary to ensure workflow efficiency.
• Uphold company and safety regulations during all processes and activities.

Qualifications

• Proven experience in property maintenance or a related field, preferably in multifamily housing.
• EPA certification
• Strong technical skills in areas such as HVAC, plumbing, electrical, and mechanical systems.
• Excellent problem-solving abilities with an aptitude for troubleshooting and repairs.
• Leadership experience or the ability to support and collaborate with a team effectively.
• Customer-focused attitude with exceptional communication skills.
• Familiarity with maintenance tools, equipment, and management systems.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Flexibility to respond to on-call emergencies, as needed.
• Proficiency in English (written and verbal).