Assistant Service Manager

gables; Wilmington (NC); Presencial; USD 42 000 - 55 000; Tempo integral

Resumo da oferta

Gables in Wilmington, NC is seeking a dedicated maintenance and property management supervisor to lead the service team and uphold safety, quality, and curb appeal across our communities. You will train staff, participate in recruiting, and work with the service manager to plan budgets and bids for major expenses.

You will supervise staffing, monitor inventory, coordinate vendors, respond to service requests within 24 hours, and ensure all repairs meet company standards while maintaining a

Qualificações

• One to two years minimum experience in property management maintenance or related trade.
• Ability to read and write English for safety and productivity.
• Ability to accurately perform basic mathematical functions.
• Able to work any of the seven days, 52 weeks per year, with overtime as needed.
• Valid driver's license and own vehicle to fulfill job functions.

Responsabilidades

• Assist service manager with providing technical skills and training to service team.
• Teach and promote safe work practices.
• Attend and participate in technical training programs to maintain personal skill level.
• Assist with recruiting and hiring of quality staff; recommend promotions and terminations when necessary.
• Communicate professionally and delegate effectively with staff members.
• Assist service manager with staff development through continuous motivation and training; assist with counseling sessions to ensure the team is effective.
• Comply with all personnel management policies and procedures.
• Work with service manager to adhere to budget guidelines and obtain competitive bids on major expenses.
• Purchase supplies as necessary using standard purchase order system and proper bidding procedures under supervision of service manager.
• Prepare staffing schedules consistent with property needs under supervision of service manager.
• Assist service manager with monitoring inventory of parts and supplies and appropriate levels.
• Participate in company meetings.
• Work with service manager to ensure physical condition of property is maintained according to company operating and safety standards.
• Assist service manager with organizing and prioritizing service requests; ensure all service requests and repairs are made correctly and in a timely manner.
• Help service manager oversee completion of service requests in 24 hours or per property policy.
• Work with service manager to ensure excellent curb appeal at all times.
• Inspect grounds, buildings, and other property features as required to minimize liability concerns.
• Assist service manager with overseeing turnkey operations and ensuring that vacant units are made rent-ready in a timely manner.
• Work with service manager to maintain an effective preventative maintenance program.
• Maintain an organized, clean and safe work area.
• Ensure adherence to the company safety and hazard communications programs, policies and procedures.
• Maintain a high level of customer service.
• Communicate effectively with residents, fellow associates, vendors and supervisors.
• Assist service manager with department budgeting and re forecasting as required.
• Other tasks as assigned by the supervisor

Conhecimentos

Staff development

Budgeting

Safety compliance

Communication

Maintenance supervision

Customer service

Ferramentas

Driver's license

Auto insurance

Tools and equipment

EPA Type I/II

Pest control license

Hand tools

Descrição da oferta de emprego

Be #gablesproud of where you work and become part of our team by applying for your new career with Gables TODAY!

Responsibilities

• Assist service manager with providing technical skills and training to service team
• Teach and promote safe work practices
• Attend and participate in technical training programs to maintain personal skill level
• Assist with recruiting and hiring of quality staff; recommend promotions and terminations when necessary
• Communicate professionally and delegate effectively with staff members
• Assist service manager with staff development through continuous motivation and training; assist with counseling sessions to ensure the team is effective
• Comply with all personnel management policies and procedures
• Work with service manager to adhere to budget guidelines and obtain competitive bids on major expenses
• Purchase supplies as necessary using standard purchase order system and proper bidding procedures under supervision of service manager
• Prepare staffing schedules consistent with property needs under supervision of service manager
• Assist service manager with monitoring inventory of parts and supplies and appropriate levels
• Participate in company meetings
• Work with service manager to ensure physical condition of property is maintained according to company operating and safety standards
• Assist service manager with organizing and prioritizing service requests; ensure all service requests and repairs are made correctly and in a timely manner
• Help service manager oversee completion of service requests in 24 hours or per property policy
• Work with service manager to ensure excellent curb appeal at all times
• Inspect grounds, buildings, and other property features as required to minimize liability concerns
• Assist service manager with overseeing turnkey operations and ensuring that vacant units are made rent-ready in a timely manner
• Work with service manager to maintain an effective preventative maintenance program
• Maintain an organized, clean and safe work area
• Ensure adherence to the company safety and hazard communications programs, policies and procedures
• Maintain a high level of customer service
• Communicate effectively with residents, fellow associates, vendors and supervisors
• Assist service manager with department budgeting and re forecasting as required
• Other tasks as assigned by the supervisor

Education

• No specific level of education is required
• Ability to read and write English for safety and productivity reasons
• Ability to accurately perform basic mathematical functions

Professional Experience

One to two years minimum experience in property management maintenance, other building maintenance or related trade. Renovation experience may be required for older properties built 5 or more years ago.

Attendance/Travel

Ability to work any of the seven days of the week, 52 weeks of the year. Our community staffing limitations make it critical for you to work your scheduled hours consistently as well as overtime if necessary when requested.

Physical Requirements

Hand-on repairs and maintenance constitutes 90 to 95 percent of the work, with remaining time spent supervising the work of other associates and outside contractors in the absence of the service manager

Perform general maintenance repair tasks professionally without endangering yourself, residents or fellow associates

Must be able to move up to 50 pounds variable distances; mobility and flexibility to use ladders to heights in excess of 8 to 9 feet; ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit

Licenses/Equipment

Valid driver's license and current automobile insurance is required; position requires own vehicle to fulfill all of job's functions

EPA certification Type I and II

Pest control, if performed in-house

Other licenses and certifications as required by Gables, state or federal law

Own set of basic hand tools; tools not provided by community

Use of general maintenance equipment including but not limited to: hand tools, ladders, refr