Assistant Service Manager

Avanti Residential; Layton (UT); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Assistant Service Manager to enhance community living by leading maintenance efforts. This role involves overseeing maintenance requests, ensuring a safe and comfortable environment, and mentoring the maintenance team. With a focus on personal and professional growth, this position offers a unique opportunity to contribute to a vibrant community. Join a company that values its employees and provides a supportive atmosphere where your ideas are welcomed and celebrated. If you're passionate about service and leadership, this is the perfect opportunity for you.

Benefits

Up to 40% apartment discount

Continuing education and tuition reimbursement

Generous PTO policy

Health and wellness benefits

401k company match

Avanti Shares equivalent program

Financial assistance program

Tenure-based Anniversary Recess

Onboarding support program

Qualifications

• 3+ years of property management maintenance experience required.
• Licenses required within 18 months: OSHA, EPA, CPO, CAMT.

Responsibilities

• Maintain preventative maintenance program to minimize repairs.
• Ensure apartment units are ready for new move-ins.
• Respond to after-hour emergencies while on-call.

Skills

Property Management Maintenance

Plumbing

Electrical Systems

Heating and Air-Conditioning

Communication Skills

Basic Computer Skills

Education

High School Diploma or GED

Tools

Yardi

SightPlan

Job description

Description

Community Name: Overlook at Sunset Point

Unit Count: 430

Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning “Always Forward”/ “Always Welcome.” We are “people people” through our mission and core values. We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky’s the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today!

The Assistant Service Manager helps the Service Manager lead and delegate maintenance requests, preventative maintenance duties, and amenity area maintenance for the property. They will work directly with the Service Manager on all aspects of the community and oversee a safe, secure, and comfortable living environment for residents, visitors, and associates. This position assists in leading the maintenance team by being a mentor and a leader. This role will effectively manage the Service Manager's responsibilities while the Service Manager is out. The Assistant Service Manager will respond to after-hour emergencies while on-call.

What You’ll Do…

1. Maintain and complete a preventative maintenance program that minimizes emergency repairs and services with a minimum weekly overview.
2. Detect deficiencies within the building and grounds and take and/or delegate necessary action.
3. Ensure apartment units are ready for new move-ins by conducting inspection and quality control.
4. Ensure maintenance work orders are completed to the highest efficiency and safety standards.
5. Ensure the quality of work, productivity, and housekeeping standards are maintained.

What You Need to Succeed…

1. High School Diploma or GED preferred.
2. 3+ years of property management maintenance experience required.
3. The following licenses are required within 18 months of hire and/or progressing towards these licenses: OSHA, EPA, CPO, and CAMT.
4. Experience with plumbing, electrical, heating, air-conditioning, appliances, and many other repair areas.
5. Written, verbal, and oral communication skills; including checking email and phone/voicemail daily.
6. Basic computer skills and knowledge of property management systems such as Yardi, SightPlan, etc.
7. Budget knowledge.
8. Pass criminal background screening prior to employment.
9. Possession of a valid driver's license and up-to-date vehicle insurance OR reliable transportation is required.

If minimum qualifications are met during resume screening the Wonderlic pre-employment assessment is required. The assessment will arrive in the email inbox that you provided.

What We Do for You…

1. Premium pay available for required duties completed outside regular operating hours based on business needs and after-hours coverage.
2. Based on position, annual or quarterly bonuses are awarded based on performance and KPIs.
3. Up to 40% apartment discount.
4. Continuing education and tuition reimbursement.
5. A generous PTO policy.
6. Health and wellness benefits include Medical/HSA/FSA/Dental/Vision/STD/LTD and many other benefits to meet your specific needs.
7. 4% company match for your 401k.
8. Avanti Shares equivalent program for hourly employees where a portion of the company’s transactional profits are awarded to you. The longer you stay, the higher your return.
9. Avanti Cares Program that helps employees in financial need.
10. Tenure-based Anniversary Recess.
11. Avanti Advisors Program to help new hires with onboarding.

This job description is not an all-inclusive list of duties and responsibilities. Avanti Residential is an Equal Opportunity Employer and is committed to diversity in its workplace; applicants from all backgrounds are encouraged to apply. If you are interested in applying for a position with Avanti and need special assistance or accommodation to use our website, please get in touch with [e-mail].