Assistant Service Center Manager - Regency Square Quioccasin Rd

Valvoline Instant Oil Change; Virginia; On-site; USD 60,000 - 80,000; Full time

Job summary

A forward-thinking company is seeking an Assistant Service Center Manager to lead a dynamic team in delivering exceptional automotive services. This role emphasizes building a high-performance team, providing excellent customer service, and ensuring a safe and organized work environment. With a commitment to diversity and inclusion, the company values team members from varied backgrounds. Enjoy competitive pay, comprehensive benefits, and opportunities for professional growth in a supportive atmosphere. If you are passionate about automotive service and team leadership, this is the perfect opportunity for you.

Benefits

Paid on-the-job training

Flexible work schedule

Paid time off (PTO)

Company provided uniforms

Tuition assistance

Medical coverage

Dental and vision plans

401(k) retirement savings plan

Back-up Child and Elder Care

50% discount on automotive services

Qualifications

• Six months of supervisory experience in a retail environment.
• Knowledge of cash handling and safety control policies.

Responsibilities

• Perform oil changes and additional car maintenance services.
• Assist the Service Center Manager in daily operations.
• Mentor and train the team to optimize their development.

Skills

Supervisory experience

Cash handling

Customer service

Team leadership

Education

High school diploma or equivalent

Tools

Automotive tools

Job description

As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center Manager. You are responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil Change’s (VIOC) service experience from all other providers. In addition to working on cars and taking care of our guests, you will advise, train, and supervise hourly employees.

At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with disabilities are strongly encouraged to apply.

The perks and benefits we’ll provide :

• Competitive weekly pay - $19.50 / Hour
• Paid on-the-job training – No previous automotive experience is required
• Flexible work schedule : No late evenings or holidays
• Paid time off (PTO), and holiday pay
• Company provided uniforms and tools
• Tuition and certification assistance and access to a FREE online university
• Medical and prescription drug coverage – with Health Savings Account contributions
• Dental, vision, and 401(k) retirement savings plans – 100% match up to 5%
• We promote from within – a commitment we are passionate about
• Back-up Child and Elder Care
• 50% discount on VIOC automotive services
• Terms and conditions apply, and benefits may differ depending on location.

How you’ll make a difference :

• Perform oil changes and additional car maintenance services
• Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center
• Deliver a positive first impression to each guest with a warm and friendly greeting
• Build trust and win repeat, loyal customers
• Support the SCM with inventory, labor management, and financial performance of the service center
• Mentor, lead, and train the team to optimize their development
• Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
• Become familiar with Environmental, Health & Safety compliance and other policies and procedures

What you’ll need to succeed :

• Six months of supervisory experience required , preferably in a retail environment
• Knowledge of cash handling, facility, and safety control policies and practices
• Ability to occasionally lift up to 50 pounds
• Be able to stand for extended periods of time and climb stairs
• Comfortable working in a non-climate-controlled environment
• Have full mobility and can twist, stoop, and bend
• High school diploma or equivalent
• English fluency in reading, writing, and speaking

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