Assistant Service Center Manager - Lead Auto Service Team

Henley Companies; Town of Middletown (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid training

Earned wage access

Tuition reimbursement

Employee discount

Paid vacation

Medical / Dental / Vision benefits

401(k) savings plan

Job summary

Henley Enterprises, the largest Valvoline Instant Oil Change franchisee, seeks an Assistant Service Center Manager to lead a diverse team and accelerate into management. This role emphasizes customer service, coaching, and hands-on automotive oversight in a fast-paced retail environment.

We offer on-the-job training, opportunities for advancement, and a supportive team. Interviews will be conducted at our New Castle location. Equal opportunity employer.

Qualifications

• Minimum one year of supervisory/shift-leader experience in a retail or service setting.
• At least six months of automotive experience or two years in a customer-facing supervisory role.
• Strong teamwork, customer focus, and communication skills.

Responsibilities

• Provide exceptional customer service and address questions.
• Perform oil changes, filter replacements, and lubrication services.
• Inspect vehicles for issues and maintain a clean, safe work environment.
• Follow safety protocols and work across multiple bays as needed.

Skills

Team leadership

Customer service

Communication skills

Attention to detail

Problem-solving

Reliability/transportation

Tools

Basic computer skills

Job description

Henley Enterprises, the largest Valvoline Instant Oil Change franchisee, seeks an Assistant Service Center Manager to lead a diverse team and accelerate into management. This role emphasizes customer service, coaching, and hands-on automotive oversight in a fast-paced retail environment.

We offer on-the-job training, opportunities for advancement, and a supportive team. Interviews will be conducted at our New Castle location. Equal opportunity employer.