Assistant Service Center Manager

Valvoline Instant Oil Change; South Dakota; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Assistant Manager who combines technical expertise with leadership skills. In this role, you will engage with team members and customers, ensuring excellent service and fostering loyalty. With a focus on safety and community trust, this position offers opportunities for personal growth and career advancement. Join a team that values your contributions and provides comprehensive training, competitive pay, and flexible schedules. If you're ready to make a difference and lead a dedicated team, this opportunity is perfect for you.

Benefits

Competitive Pay

Flexible Schedules

On-the-job Training

Biweekly Pay

Paid Time Off

Medical, Dental, Vision Plans

401(k) Plans

Company Uniforms

Internal Promotion Opportunities

Qualifications

• Six months of supervisory or related experience preferred.
• Effective communication skills and team-oriented.

Responsibilities

• Guide and train your team in delivering excellent customer service.
• Manage inventory, labor, and financial performance.

Skills

Customer Service

Leadership

Communication

Basic Math

Education

High School Diploma or Equivalent

Tools

Company Uniforms

Tools

Job description

Geared for the Driven

At Ivy Lane Corp, a franchisee of Valvoline Instant Oil Change (VIOC), our success starts with our people. We prioritize safety, protecting our team members and guests, especially with enhanced CDC-guided measures. Our goal is to serve and earn the trust of our communities while supporting each other's growth.

Whether seeking a part-time role with flexible hours or a full-time career with advancement opportunities, VIOC offers it all. Our award-winning training program and core values are designed to help you reach your milestones.

What you'll do

As an Assistant Manager, you'll combine technical expertise with leadership skills to guide, develop, and train your team in delivering excellent customer service. Your day will involve engaging with team members and customers, finding solutions for vehicle needs, and fostering loyalty. You'll also play a key role in your team members' success and be proactive in advancing your career.

• Provide a warm, friendly first impression to every guest
• Build trust and encourage repeat business
• Assist the Service Center Manager with daily operations
• Manage inventory, labor, and financial performance
• Ensure compliance with Environmental, Health & Safety policies
• Mentor and train team members for their development
• Maintain a clean, organized, and safe work environment
• Lead in delivering superior customer service

How you'll succeed

• Be friendly and team-oriented
• Possess effective communication skills
• Perform basic math calculations
• Understand cash handling and safety policies
• Lift up to 50 pounds occasionally
• Stand for extended periods, climb stairs, and be mobile
• Hold a high school diploma or equivalent
• Six months of supervisory or related experience preferred

Benefits include:

• Competitive pay and flexible schedules
• On-the-job training
• Biweekly pay
• Company uniforms and tools
• Opportunities for internal promotion
• No late evenings
• Paid time off and holidays*
• Medical, dental, vision, and 401(k) plans*

*Terms and conditions apply; benefits may vary by location.

Ivy Lane Corp is an Equal Opportunity Employer. We welcome all applicants and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, veteran status, or disability.

We are committed to accessible recruitment processes. Reasonable accommodations are provided upon request. Contact Human Resources at 1-800-Valvoline or email [e-mail] for accommodation requests during the recruitment process.