Assistant Service Advisor

Quality Auto Group; Englewood (NJ); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Competitive compensation

Opportunity for growth and development

Supportive work environment

Job summary

Quality Auto Group in Englewood, NJ is looking for an Assistant Service Advisor to support our service department. In this role, you will assist customers with scheduling service appointments and ensuring they have a seamless experience. Strong communication and customer service skills are essential.

The ideal candidate will possess a high school diploma and have the ability to work in a team environment. This position offers competitive compensation and opportunities for professional growth within our collaborative team.

Qualifications

• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to work effectively in a team environment.
• Basic computer skills and comfort using scheduling software.

Responsibilities

• Assist customers in scheduling service appointments and answering basic inquiries.
• Support senior service advisors by gathering vehicle information and service history.
• Communicate service progress and updates to customers in a friendly and professional manner.
• Maintain accurate service records and support administrative tasks as needed.
• Coordinate with the service department to ensure timely and efficient workflow.

Skills

Communication skills

Customer service skills

Teamwork

Basic computer skills

Education

High school diploma or equivalent

Job description

As an Assistant Service Advisor at Quality Auto Group, you will be a vital member of our team in Englewood, NJ, supporting our service department by ensuring a seamless customer experience. You will work closely with senior advisors and technicians to assist customers with their automotive service needs, helping to coordinate appointments and communicate service updates effectively.

Responsibilities

• Assist customers in scheduling service appointments and answering basic inquiries.
• Support senior service advisors by gathering vehicle information and service history.
• Communicate service progress and updates to customers in a friendly and professional manner.
• Maintain accurate service records and support administrative tasks as needed.
• Coordinate with the service department to ensure timely and efficient workflow.

Requirements

• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to work effectively in a team environment.
• Basic computer skills and comfort using scheduling software.
• Previous experience in an automotive service environment is a plus but not required.

Benefits

• Competitive compensation of $20.00 per week, paid weekly.
• Opportunity for growth and development within Quality Auto Group.
• Supportive and collaborative work environment located in Englewood, NJ.

About the Company

Quality Auto Group is a trusted automotive service provider committed to delivering exceptional customer service and expert vehicle maintenance. Located in Englewood, NJ, we pride ourselves on quality workmanship, professional integrity, and a customer-first approach. Join our team and grow your career with us.