Assistant Server: Guest Experience & Quick Service

70 Centennial Olympic Park OZ Employer LLC DBA Hotel Phoenix; Atlanta (GA); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

Hotel Phoenix in Atlanta, GA is seeking a PHO - ZEPHYR Assistant Server to support the dining team and ensure smooth service. This role focuses on assisting with guest needs, delivering food and beverages, and maintaining a welcoming atmosphere.

Requirements include a high school diploma or equivalent, strong communication, and the ability to stand for long periods. Experience in customer service or food service is preferred.

Qualifications

• High school diploma or equivalent.
• Previous experience in customer service or food service preferred.
• Ability to stand and walk for extended periods during shifts.
• Strong communication skills and a friendly, approachable demeanor.
• Legal authorization to work in the United States.

Responsibilities

• Assist primary servers by delivering food and beverages to guests in a timely manner.
• Maintain cleanliness and organization of the dining area, including resetting tables and replenishing supplies.
• Communicate effectively with kitchen staff to ensure accurate and prompt order fulfillment.
• Respond promptly and courteously to guest requests and inquiries to enhance their dining experience.
• Support the team by performing side work such as refilling condiments, polishing silverware, and restocking service stations.

Skills

Communication

Customer service

Teamwork

Friendliness

Attention to detail

Education

High school diploma or equivalent

Tools

POS systems

Job description

Hotel Phoenix in Atlanta, GA is seeking a PHO - ZEPHYR Assistant Server to support the dining team and ensure smooth service. This role focuses on assisting with guest needs, delivering food and beverages, and maintaining a welcoming atmosphere.

Requirements include a high school diploma or equivalent, strong communication, and the ability to stand for long periods. Experience in customer service or food service is preferred.