Assistant Server – Good Times Cafe

Morongo Casino Resort & Spa; Cabazon (CA); On-site; USD 28,000 - 38,000; Full time

Job summary

Morongo Casino Resort & Spa in California seeks a hospitality teammate to support servers by bussing tables, serving drinks, and helping with order taking and table maintenance. The role emphasizes guest service in a fast-paced casino dining environment and requires strong English communication.

Applicants should have a High School Diploma or GED, experience in guest service, and be able to obtain a gaming license background check and County Food Handler’s Certification.

Qualifications

• High school diploma or GED required.
• Experience in guest service preferred.
• Must pass background check to obtain gaming license and obtain County Food Handler’s Certification.
• Must read and interpret English documents and communicate with guests and coworkers.

Responsibilities

• Greet and seat guests; take food and beverage orders.
• Demonstrate responsible alcohol service per TIPS training.
• Keep workstation well-stocked.
• Serve drinks, meals, and bus tables; assist Servers with orders.
• Perform other duties as assigned.

Skills

Guest service

Verbal skills

Team communication

TIPS training

Education

High School Diploma or GED

Job description

Job Summary

Responsible for bussing tables, serving drinks, breaking down tables and supporting Servers. Provide quality guest service in a prompt, courteous and knowledgeable fashion.

Essential Duties And Responsibilities

• Greets and seats guests, take food and beverage orders.
• Demonstrates responsible alcohol service in accordance with TIPS training.
• Ensures workstation area remains well-stocked.
• Serves drinks, meals & bus tables.
• Assists Server in taking food/beverage orders.
• Performs other job related duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Excellent verbal skills. Ability to tactfully and diplomatically deal with the staff. Must possess a high regard for guest service.

EDUCATION and/or EXPERIENCE:

High School Diploma or GED required. Experience in guest service and food knowledge preferred.

LICENSES, CERTIFICATES & REGISTRATIONS:

Must undergo and successfully pass a background investigation to obtain and maintain a gaming license issued by the Morongo Gaming Agency. Must be able to obtain County Food Handler’s Certification.

LANGUAGE SKILLS:

Must have the ability to read and interpret documents in English, such as order tickets, recipes, safety rules, operating and maintenance instructions and procedure manuals. Must be able to communicate effectively with coworkers and guests.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

REASONING ABILITY:

Must be able to prioritize multiple tasks within a fast-paced work environment. Must apply common sense understanding to carry out instructions furnished in written and oral form.

PHYSICAL DEMANDS:

While performing the duties of this job, the team members is regularly required to stand and walk during an 8-hour shift. Team members are regularly required to reach with hands and arms and use hands to manipulate and feel. The team members must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The team members must have the ability to hear and speak. Sense of vision must see up close, at a distance, in color and have depth perception. An acute sense of taste and smell is vital to success in this position

WORK ENVIRONMENT:

Work predominately takes place in a brightly lit kitchen environment. Noise levels are moderate to loud. Work involves frequent exposure to extreme heat and cold, cooking fumes and odors and is located within a smoking building. Special hazards include sharp knives and utensils, open flames and hazardous food materials and cleaning solutions.

WORKING HOURS:

Because we are open 24 hours a day, 365 days a year, most positions require flexibility in scheduling and may require team members be available for evenings, weekends, holidays and special events. A typical workweek and normal work schedules may vary based on business needs and may include scheduled shifts Monday through Sunday. Position may require overtime.

INDIAN PREFERENCE:

We are an Equal Opportunity Employer while practicing Native American preference according to law.