Assistant Security Manager - MGM Springfield

MGM Resorts International; Springfield (MA, IL); On-site; USD 50,000 - 65,000; Full time

Job summary

MGM Resorts International seeks an Assistant Security Manager to oversee security operations, manage staff, and ensure guest safety. The ideal candidate will have leadership skills, security experience, and a high school diploma. Enjoy perks like healthcare, discounts, and professional development opportunities.

Benefits

Healthcare benefits

401K benefits

Wellness incentive programs

Company discounts

Free meals

Free parking

Professional development

Qualifications

• 2+ years of direct security experience in a high-end resort/casino.
• Ability to work varied shifts, including weekends and holidays.

Responsibilities

• Manage security officers and department operations.
• Assist management with onsite investigations.
• Respond to guest and employee emergencies.

Skills

Leadership

Customer Service

Communication

Education

High School Diploma or GED

Tools

MS Word

Excel

PowerPoint

Job description

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Assistant Security Manager plays a crucial role in supervising shift employees, ensuring operational efficiency, and maintaining safety for both guests and staff, all while adhering to company policies and relevant regulations. This position involves performance oversight, shift scheduling, and fostering a secure environment, contributing to the overall effectiveness and compliance of security operations.

THE DAY-TO-DAY:

• Manage security officers, department operations, and support staff, to include interviewing, hiring, creating employee schedules, implementing approved procedures, training and evaluating officers, enforcing policy and administering discipline and coaching as needed; plan, develop and direct staff, work assignments and station coverage
• Assist management with onsite investigations; coordinate and supervise onsite investigations as deemed necessary
• Ensure guest questions and concerns are addressed immediately, either personally, or by contacting the appropriate department or member of management, to obtain the answer to the question, or obtain assistance in resolving the concern
• Respond to guest and employee emergencies and reported threats, document incidents and ensure proper escalation for reporting and resolution purposes

THE IDEAL CANDIDATE:

• Ability to maintain professionalism and master leadership abilities
• Knowledge and understanding of resort, casino and/or hospitality investigation
• Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
• Has high school diploma, GED or equivalent
• Has 2+ years of in direct security experience in a high-end resort/casino environment or law enforcement and/or military experience, with previous supervisory experience or in a team leader capacity or prior relevant experience
• Can work varied shifts, to include weekends and holidays

PERKS & BENEFITS:

• Healthcare, and 401K benefits
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10103

Are you ready to JOIN THE SHOW? Apply today!