Assistant Security Director

Securitas, Inc.; Nashville (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

Securitas, Inc. is seeking an Assistant Security Director to support the Account Manager in supervising training and operational functions at the assigned post, ensuring compliance with post orders, client requirements, and internal policies.

You will coordinate security professionals, mentor staff, maintain post orders, oversee incident reporting, training, and emergency response, while maintaining client relationships and ensuring site security standards.

Qualifications

• Requires strong organizational and multitasking abilities with a proven track record of deadlines.
• Excellent written and verbal communication skills, including report writing proficiency.
• Proficient in Microsoft Office and email.
• Ability to coach, train, and enforce security standards and company policies.

Responsibilities

• Assist the Account Manager in coordinating technical and managerial aspects of executing security contracts at the location.
• Serve as first point of contact for shift supervisors or security professionals; address performance issues and provide coaching and evaluations.
• Maintain post order manuals and keep the post well-maintained, organized, and clean.
• Assist with interviewing and evaluating new hires; coordinate on-the-job training and orientation.
• Oversee security reports, logs, and shift handovers; communicate information to on-site personnel as needed.
• Manage sub-units like fire control room, command center, and loading docks; generate work orders for coverage.
• Respond to minor incidents; ensure proper action and prompt notification of necessary parties.
• Identify and address personnel issues; assist with investigations and documentation as needed.
• Recommend counseling or disciplinary actions with HR approval; execute as directed by the Account Manager.
• Respond to site emergencies and maintain client relationships through proactive support.

Skills

Organizational skills

Multi-tasking

Communication (written/verbal)

MS Office / Email proficiency

Coaching and training

Education

High school diploma

Some college / business courses

Experience in security/law enforcement/military

Job description

Assistant Security Director_ Job Description

This role supports the Account Manager in overseeing all supervisory training and operational functions at the assigned post, ensuring adherence to post orders, client requirements, and internal policies.

Key Responsibilities:

• Supervisory Support: Assist the Account Manager in coordinating both technical and managerial aspects of executing security contracts at the assigned location. This includes assigning tasks to Security Professionals and providing daily directions.

• Supervision and Development: Serve as the first point of contact for shift supervisors (if applicable) or Security Professionals, addressing performance issues, operational needs, and departmental requirements. Provide guidance, coaching, training, and performance evaluations for staff.

• Post Order Maintenance: Ensure that Post Order manuals and other relevant documents are kept up-to-date, and that the post is well-maintained, organized, and clean.

• Training and Onboarding: Assist the Account Manager in interviewing and evaluating new hires. Coordinate with Shift Supervisors to conduct on-the-job training for new employees, including orientation, post order review, and emergency protocols.

• Documentation and Communication: Oversee all security reports, logs, and shift handovers, ensuring timely and accurate documentation. Communicate relevant information to Security Professionals on-site as needed.

• Facility Oversight: Manage security sub-units, including the fire control room, command center, and loading docks (where applicable). Generate work orders for additional security coverage when necessary.

• Incident Management: Respond to minor incidents (internal or client-related), ensuring proper action is taken, reports are completed, and necessary parties are notified promptly.

• Employee Relations: Identify and address any personnel issues (e.g., payroll, employee complaints) and elevate to the Account Manager or Field Supervisor. Assist with investigations and documentation as needed.

• Disciplinary Actions: Recommend counseling or disciplinary actions as necessary, and execute these actions under the direction of the Account Manager, with prior approval from HR.

• Emergency Response: Respond to site emergencies, ensuring clear communication with the Account Manager, Field Supervisor, and relevant managers. Maintain strong client relationships through frequent contact and proactive support.

• Security Professional Support: Occasionally perform security duties (e.g., standing post), but not exceeding 50% of workweek hours.

Qualifications:

• Education & Experience: Minimum high school diploma required. Some college or business courses are preferred. 3-5 years of professional experience in security, law enforcement, or military required. Experience in scheduling or operations is a plus.

• Licensing & Background Checks: Valid state Guard License required (or in the process of obtaining one). Successful background check and drug/alcohol test required. Must maintain active Guard License throughout employment.

• Driver’s License: Clean driving record (no points in the last 3 years) and the ability to operate a company vehicle safely.

• Skills:

  • Strong organizational and multitasking abilities with a proven track record of meeting deadlines.

  • Ability to handle multiple priorities, resolve client issues, and de-escalate tense situations.

  • Excellent written and verbal communication skills, with proficiency in report writing.

  • Proficient in Microsoft Office and email.

  • Ability to coach, train, and enforce security standards and company policies effectively.

• Customer Focus: Demonstrated ability to maintain positive client relationships and provide exceptional service. Must be able to effectively handle conflict and maintain professionalism under pressure.

• Availability: Flexible to work outside normal shifts and respond to emergencies 24/7.

Physical & Mental Requirements:

• The role requires frequent walking, standing, reaching, and occasional lifting (up to 40 lbs.). May involve driving a company vehicle and climbing stairs.

• Ability to focus on tasks and maintain attention to detail under pressure.

• Must be able to work in diverse environments, including outdoor and office settings, and adapt to varying weather conditions.

• Must be able to remain calm and composed in high-stress situations and provide leadership in emergency situations.