Assistant Salon Director: Operations & Guest Experience

Chromatique Salon; Issaquah (WA); On-site; USD 51,577,000 - 57,308,000; Full time

Benefits offered by this job

New Hire Service

Salon and Retail Discounts

Full-time

Job summary

Chromatique seeks an Assistant Salon Director to oversee staff, inventory, and guest experiences in a luxury salon. You will implement business strategy, coordinate education events, and manage calendars and licensing processes to maintain top-tier service.

The role involves coordinating with directors, managing events, tracking KPIs (hours, visits, retail/service sales), and driving cost savings while maintaining high standards of confidentiality and HIPAA compliance.

Qualifications

• Knowledge of Equal Opportunity Employment practices, HIPAA compliance, or related statutes for management.

Responsibilities

• Oversee all daily salon functions including guest experience, scheduling, and policy enforcement.
• Lead and coach salon management; monitor KPI metrics and implement corrective actions.
• Coordinate staff events, education, and calendar of annual salon activities.
• Forecast hiring needs and manage staffing to minimize turnover.
• Ensure licensing, board checks, and compliance with safety standards.

Skills

Leadership

Staff development

Budgeting

HIPAA compliance

Policy implementation

Tools

Microsoft Office

Job description

Chromatique seeks an Assistant Salon Director to oversee staff, inventory, and guest experiences in a luxury salon. You will implement business strategy, coordinate education events, and manage calendars and licensing processes to maintain top-tier service.

The role involves coordinating with directors, managing events, tracking KPIs (hours, visits, retail/service sales), and driving cost savings while maintaining high standards of confidentiality and HIPAA compliance.