Assistant Sales Manager - Mall of Georgia

Palmetto Moon; Macon (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading retail company is seeking an Assistant Sales Manager to support the Store Sales Manager in driving sales and ensuring excellent customer service. This role involves team leadership, operational execution, and customer engagement, making it essential for achieving store performance goals.

Qualifications

• 2+ years retail leadership experience required.

Responsibilities

• Assist in achieving sales goals and perform Manager on Duty shifts.
• Engage with customers and provide product knowledge.
• Participate in staffing, recruiting, and interviewing.

Skills

Leadership

Communication

Problem-Solving

Multi-tasking

Adaptability

Job description

Assistant Sales Manager - Mall of Georgia

Be among the first 25 applicants one week ago

Role Summary
The Assistant Sales Manager supports the Store Sales Manager in driving sales, executing operational functions, and ensuring excellent customer service.

Position Title: Assistant Sales Manager

Role Summary
This position involves supporting the Store Sales Manager with sales growth, operational execution, and customer service excellence. All Assistant Sales Managers are responsible for executing shared responsibilities related to daily job functions and sales results. This is a non-exempt, hourly paid role.

Duties/Responsibilities

1. Sales & Financial Performance

• Assist in achieving sales goals
• Perform Manager on Duty (MOD) shifts
• Participate in sales activities and contests
• Monitor and adjust store labor as needed
• Track KPIs impacting daily/weekly business

Customer Service

• Engage with customers, provide product knowledge, resolve issues
• Coach team on customer service standards
• Handle complaints professionally and promptly
• Follow up on customer inquiries

Team Leadership

• Hold team accountable for performance
• Motivate and inspire achievement
• Adjust team priorities as needed
• Provide on-the-spot coaching
• Communicate employee concerns timely

Talent Management

• Participate in staffing, recruiting, and interviewing
• Conduct orientation and training
• Manage performance issues appropriately
• Participate in employee reviews

Product Knowledge & Visual Merchandising

• Stay updated on sales trends and product info
• Train team on product features and selling techniques
• Ensure visual standards are met

Departments of Responsibilities

• Understand and execute shared responsibilities
• Flexibility to perform across departments as needed

Leadership & Compliance

• Promote workplace safety and emergency procedures
• Perform opening/closing procedures
• Ensure legal and safety compliance

Required Skills/Abilities

• 2+ years retail leadership experience
• Motivational, delegation, and accountability skills
• Proactive, confident, problem-solver
• Multi-tasking and adaptability
• Strong communication skills
• Decision-making in customer service
• Ability to learn POS systems and reporting tools

Physical Requirements

• Ability to stand for long periods and lift up to 50 lbs.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail