Assistant Sales Manager

My Wireless; Tacoma (WA); On-site; USD 39,000 - 64,000; Full time

Benefits offered by this job

Strong base pay with commissions

Paid training and career growth

Uncapped commissions when sales goals

Medical, dental, vision coverage

Life Insurance

401(k) retirement plan

Paid vacation time

Pet insurance and pet plan

Employee assistance program

Device and AT&T plan discounts

Welcome kit with AT&T shirts and PPE

Sales contests and incentives

Job summary

My Wireless is seeking an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading a team, delivering outstanding customer service, and promoting AT&T products and services. The role emphasizes leadership, training, and operational excellence within a busy retail environment.

The position offers strong base pay with uncapped commissions and a comprehensive benefits package, along with ongoing training and clear pathways to manage a location for My Wireless.

Qualifications

• Management experience in a similar field (Required), preferably in the Wireless Industry
• Experience in retail or customer-facing sales environment (Required)
• Ability to work flexible hours including evenings, weekends, and holidays (Required)
• Demonstrated ability to meet performance and operation standards (Required)
• Ability to motivate, lead, and coach to results (Required)
• Strong organizational skills and attention to detail (Required)
• Highly effective communication and interpersonal skills (Required)
• Bilingual (Preferred but may not be required depending on location)
• Bachelor’s degree (Preferred)
• Retail or customer-facing sales experience in the telecommunications industry (Preferred)
• Experience prospecting through outbound calls. (Preferred)
• Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent. (Required)

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance
• Execute and exceed on all sales and operation initiatives in a timely manner
• Assist the Retail Store Manager in maintaining location operations, staffing, inventory, and appearance
• Assist the Retail Store Manager in the development, training, and management of team members
• Helping customers make buying decisions by delivering outstanding customer service
• Training and developing your skills to become a top My Wireless Retail Store Manager when the opportunity presents itself
• Maintain a fun, clean and exciting work environment for customers and team members
• Work as a team member so together you exceed person and team goals
• Participate in marketing activities designed to maximize your selling opportunities each day

Skills

Management experience

Retail sales experience

Flexible hours

Performance standards

Motivate and coach

Communication skills

Bilingual (preferred)

Bachelor’s degree

Telecom industry experience (preferred

Outbound prospecting (preferred)

Education

Bachelor's degree

High School diploma or equivalent

Job description

Job Details

Job Location: WA - LINCOLN PLAZA - D3 - TACOMA, WA 98409
Position Type: Full Time
Salary Range: $38,500.80 - $63,500.80 Base+Commission/year

My Wireless Assistant Retail Store Manager

My Wireless, an AT&T Authorized National Retailer, is currently looking for an Assistant Retail Store Manager to join its retail team. As a My Wireless Assistant Retail Store Manager, your ability to assist and support the Retail Store Manager in coaching and leading your team members to provide the best customer experience and technology solutions from a variety of AT&T products and services offered by My Wireless.

Why Join My Wireless as an Assistant Retail Store Manager?

• Strong Base Pay and a commission and bonus schedule that rewards you for your hard work, dedication, and commitment to excellence
• Ongoing paid training and pathway to manage your own location for My Wireless
• Exciting career paths and growth potential
• Uncapped commission program when meeting or exceeding sales goals
• Medical, Dental and Vision coverage
• Life Insurance
• 401(K) Retirement Program
• Paid Vacation Time
• Total Pet Plan and Pet Insurance
• Employee Assistance Program
• Discounts off our latest devices and AT&T service plans
• Welcome kit of fun gear to get you started that includes 2 AT&T work shirts and personal protective equipment
• Exclusive sales contests and incentives for hitting key AT&T initiatives

Day-to-Day Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance
• Execute and exceed on all sales and operation initiatives in a timely manner
• Assist the Retail Store Manager in maintaining location operations, staffing, inventory, and appearance
• Assist the Retail Store Manager in the development, training, and management of team members
• Helping customers make buying decisions by delivering outstanding customer service
• Training and developing your skills to become a top My Wireless Retail Store Manager when the opportunity presents itself
• Maintain a fun, clean and exciting work environment for customers and team members
• Work as a team member so together you exceed person and team goals
• Participate in marketing activities designed to maximize your selling opportunities each day

Qualifications

• Management experience in a similar field (Required), preferably in the Wireless Industry
• Experience in retail or customer‑facing sales environment (Required)
• Ability to work flexible hours including evenings, weekends, and holidays (Required)
• Demonstrated ability to meet performance and operation standards (Required)
• Ability to motivate, lead, and coach to results (Required)Strong organizational skills and attention to detail (Required)
• Highly effective communication and interpersonal skills (Required)
• Bilingual (Preferred but may not be required depending on location)
• Bachelor’s degree (Preferred)
• Retail or customer‑facing sales experience in the telecommunications industry (Preferred)
• Experience prospecting through outbound calls. (Preferred)
• Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent. (Required)

Physical Demands

The physical demands described here are representative of those that must be met by an employee with or without reasonable accommodation to successfully perform the essential functions of this job. While performing the duties of this job, most of the time is spent standing and walking around, moving about for prolonged periods, and occasionally lifting and moving objects of up to 10 pounds. The employee is frequently required to reach with hands and arms. Other movements may include climbing ladders, balancing on ladders, stooping, kneeling, crouching, and fine handling of display materials and merchandise. Dexterity is required. Specific vision abilities required include being able to work with small parts in mobile phones and being able to look at a computer screen for prolonged periods.

About My Wireless

My Wireless, is a fast‑growing AT&T Authorized National Retailer, with more than 180 locations throughout the US and Preston Rico. Our mission is to inspire team members through journeys that instill knowledge, habits, and skills to connect with our customers to realize goals and aspirations, one milestone at a time. This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Equal Opportunity Employer

My Wireless is an equal opportunity employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state, and local laws.