Assistant Sales Manager

My Wireless; Lansing (MI); On-site; USD 31,158 - 56,158; Full time

Benefits offered by this job

Base pay + commissions

Paid training

Career growth

Uncapped commissions

Medical coverage

Dental coverage

Vision coverage

Life insurance

401(k) retirement

Paid vacation

Pet insurance

Employee assistance

Device discounts

AT&T plan discounts

Workwear kit

Sales contests

Job summary

My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to join its retail team in Lansing, MI. The Assistant Retail Store Manager will assist and support the Retail Store Manager in coaching and leading team members to provide the best customer experience and technology solutions from a variety of AT&T products and services offered by My Wireless.

The role offers strong base pay with uncapped commissions, ongoing paid training, career growth, and a

Qualifications

• Management experience in a similar field (Required), preferably in the Wireless Industry
• Experience in retail or customer-facing sales environment (Required)
• Ability to work flexible hours including evenings, weekends, and holidays (Required)
• Demonstrated ability to meet performance and operation standards (Required)
• Ability to motivate, lead, and coach to results (Required)
• Strong organizational skills and attention to detail (Required)
• Highly effective communication and interpersonal skills (Required)
• Bilingual (Preferred but may not be required depending on location)
• Bachelor’s degree (Preferred)
• Retail or customer-facing sales experience in the telecommunications industry (Preferred)
• Experience prospecting through outbound calls. (Preferred)
• Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent. (Required)

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance
• Execute and exceed on all sales and operation initiatives in a timely manner
• Assist the Retail Store Manager in maintaining location operations, staffing, inventory, and appearance
• Assist the Retail Store Manager in the development, training, and management of team members
• Help customers make buying decisions by delivering outstanding customer service
• Training and developing your skills to become a top My Wireless Retail Store Manager when the opportunity presents itself
• Maintain a fun, clean and exciting work environment for customers and team members
• Work as a team member so together you exceed personal and team goals
• Participate in marketing activities designed to maximize your selling opportunities each day

Skills

Management experience

Retail experience

Flexible hours

Performance standards

Leadership coaching

Organization & detail

Communication skills

Bilingual

Bachelor’s degree

Telecom sales experience

Outbound prospecting

Age requirement

Education

Bachelor’s degree

Job description

Job Details

Job Location: MI - WEST LANSING - D3 - LANSING, MI 48917
Position Type: Full Time
Salary Range: $31,158.00 - $56,158.00 Base+Commission/year

Position

My Wireless Assistant Retail Store Manager

My Wireless, an AT&T Authorized National Retailer, is currently looking for an Assistant Retail Store Manager to join its retail team. The Assistant Retail Store Manager will assist and support the Retail Store Manager in coaching and leading team members to provide the best customer experience and technology solutions from a variety of AT&T products and services offered by My Wireless.

Benefits and Perks

• Strong Base Pay and a commission and bonus schedule that rewards you for your hard work, dedication, and commitment to excellence
• Ongoing paid training and pathway to manage your own location for My Wireless
• Exciting career paths and growth potential
• Uncapped commission program when meeting or exceeding sales goals
• Medical, Dental and Vision coverage
• Life Insurance
• 401(K) Retirement Program
• Paid Vacation Time
• Total Pet Plan and Pet Insurance
• Employee Assistance Program
• Discounts off our latest devices and AT&T service plans
• Welcome kit of fun gear to get you started that includes 2 AT&T work shirts and personal protective equipment
• Exclusive sales contests and incentives for hitting key AT&T initiatives

Day-to-Day Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance
• Execute and exceed on all sales and operation initiatives in a timely manner
• Assist the Retail Store Manager in maintaining location operations, staffing, inventory, and appearance
• Assist the Retail Store Manager in the development, training, and management of team members
• Help customers make buying decisions by delivering outstanding customer service
• Training and developing your skills to become a top My Wireless Retail Store Manager when the opportunity presents itself
• Maintain a fun, clean and exciting work environment for customers and team members
• Work as a team member so together you exceed personal and team goals
• Participate in marketing activities designed to maximize your selling opportunities each day

Qualifications

• Management experience in a similar field (Required), preferably in the Wireless Industry
• Experience in retail or customer-facing sales environment (Required)
• Ability to work flexible hours including evenings, weekends, and holidays (Required)
• Demonstrated ability to meet performance and operation standards (Required)
• Ability to motivate, lead, and coach to results (Required)
• Strong organizational skills and attention to detail (Required)
• Highly effective communication and interpersonal skills (Required)
• Bilingual (Preferred but may not be required depending on location)
• Bachelor’s degree (Preferred)
• Retail or customer-facing sales experience in the telecommunications industry (Preferred)
• Experience prospecting through outbound calls. (Preferred)
• Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent. (Required)

Physical Demands

While performing the duties of this job, most of the time is spent standing and walking around, moving about for prolonged periods of time, and occasionally lifting and moving objects of up to 10 pounds. The employee is frequently required to reach with hands and arms. Other movements may include climbing ladders, balancing on ladders, stooping, kneeling, crouching, and fine handling of display materials and merchandise. Dexterity is required. Specific vision abilities required by this job include being able to work with small parts in mobile phones and being able to look at a computer screen for prolonged periods of time.

About My Wireless

My Wireless is a fast-growing AT&T Authorized National Retailer, with more than 180 locations throughout the US and Preto Rico. Our mission is to inspire team members through journeys that instill knowledge, habits, and skills to connect with our customers to realize goals and aspirations, one milestone at a time. Our growth to over 180 My Wireless retail locations throughout the United States is just a warm‑up! We maintain a very fun and rewarding training program for our staff to ensure that we develop each team member to be promotion‑ready so we can continue our explosive company growth. This job description is not intended to be all‑inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization. For more information about My Wireless, please visit www.mywirelessgroup.com.

Equal Employment Opportunity Statement

My Wireless is an equal opportunity employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state, and local laws.