Assistant Sales Manager

My Wireless; Fallbrook (CA); On-site; USD 38,001 - 63,001; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

401(K) Retirement Program

Paid Vacation Time

Employee Assistance Program

Discounts on devices and AT&T service plans

Job summary

My Wireless, located in Fallbrook, CA, is seeking an Assistant Retail Store Manager to support the Retail Store Manager in optimizing customer service and store operations. This full-time role offers a strong base salary and commission potential, ongoing training, and various benefits including medical coverage and a retirement program.

The ideal candidate will have management experience, strong leadership skills, and a passion for customer satisfaction. Join our team to enhance your career in the telecommunications industry!

Qualifications

• Management experience in a similar field, preferably in the Wireless Industry.
• Experience in a retail or customer-facing sales environment.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Demonstrated ability to meet performance and operation standards.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Assist the Retail Store Manager in maintaining location operations.
• Help customers make buying decisions by delivering outstanding customer service.
• Train and develop your skills to become a top My Wireless Retail Store Manager.

Skills

Management experience in a similar field

Ability to motivate, lead, and coach to results

Strong organizational skills and attention to detail

Highly effective communication and interpersonal skills

Bilingual

Education

High school diploma or equivalent

Bachelor's degree

Job description

Job Details
Job Location: CA - FALLBROOK STORE - D4 - Fallbrook, CA 92028
Position Type: Full Time
Salary Range: $38,001.60 - $63,001.60 Base+Commission/year

My Wireless, an AT&T Authorized National Retailer, is currently looking for an Assistant Retail Store Manager to join its retail team. As an Assistant Retail Store Manager, you will assist and support the Retail Store Manager in coaching and leading your team members to provide the best customer experience and technology solutions from a variety of AT&T products and services offered by My Wireless.

Why Join My Wireless as an Assistant Retail Store Manager?

• Strong base pay and a commission and bonus schedule that rewards you for your hard work, dedication, and commitment to excellence
• Ongoing paid training and pathway to manage your own location for My Wireless!
• Exciting career paths and growth potential
• Uncapped commission program when meeting or exceeding sales goals
• Medical, Dental and Vision coverage
• Life Insurance
• 401(K) Retirement Program
• Paid Vacation Time
• Total Pet Plan and Pet Insurance
• Employee Assistance Program
• Discounts off our latest devices and AT&T service plans
• Welcome kit of fun gear to get you started that includes 2 AT&T work shirts and personal protective equipment
• Exclusive sales contests and incentives for hitting key AT&T initiatives

Day‑to‑Day Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance
• Execute and exceed on all sales and operation initiatives in a timely manner
• Assist the Retail Store Manager in maintaining location operations, staffing, inventory, and appearance
• Assist the Retail Store Manager in the development, training, and management of team members
• Help customers make buying decisions by delivering outstanding customer service
• Train and develop your skills to become a top My Wireless Retail Store Manager when the opportunity presents itself
• Maintain a fun, clean and exciting work environment for customers and team members
• Work as a team member so together you exceed personal and team goals
• Participate in marketing activities designed to maximize your selling opportunities each day

Qualifications

• Management experience in a similar field (Required), preferably in the Wireless Industry
• Experience in retail or customer-facing sales environment (Required)
• Ability to work flexible hours including evenings, weekends, and holidays (Required)
• Demonstrated ability to meet performance and operation standards (Required)
• Ability to motivate, lead, and coach to results (Required)
• Strong organizational skills and attention to detail (Required)
• Highly effective communication and interpersonal skills (Required)
• Bilingual (Preferred but may not be required depending on location)
• Bachelor’s degree (Preferred)
• Retail or customer-facing sales experience in the telecommunications industry (Preferred)
• Experience prospecting through outbound calls (Preferred)
• Must be at minimum 18 years of age, legally able to be employed in the US and have a high school diploma or equivalent (Required)

Physical Demands

The physical demands described here are representative of those that must be met by an employee with or without reasonable accommodation to successfully perform the essential functions of this job. Most of the time is spent standing and walking around, moving for prolonged periods of time, and occasionally lifting objects of up to 10 pounds. The employee is frequently required to reach with hands and arms. Other movements may include climbing ladders, balancing on ladders, stooping, kneeling, crouching, and fine handling of display materials and merchandise. Dexterity and specific vision abilities are required.

About My Wireless

My Wireless is a fast-growing AT&T Authorized National Retailer with more than 180 locations throughout the US. Our mission is to inspire team members through journeys that instill knowledge, habits, and skills to connect with our customers to realize goals and aspirations. We maintain a rewarding training program that develops each team member to be promotion-ready.

My Wireless is an equal opportunity employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state, and local laws.