Assistant Retail Store Manager - Waterside Shops - Naples, FL

Swarovski; Naples (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a renowned global brand as an Assistant Retail Store Manager, where you'll lead a passionate team and provide exceptional customer service. In this role, you will advocate for the brand, build lasting customer relationships, and support team development in a vibrant retail environment. This position offers the chance to work with luxury products and be part of a diverse team that values individuality and creativity. If you have a passion for fashion and a knack for leadership, this is the perfect opportunity to grow your career in a dynamic setting.

Benefits

Swarovski products discounts

Employee Assistance Program

Volunteering leave

Learning and development programs

Qualifications

• 1-2 years’ experience in a multi-cultural retail environment.
• Experience in luxury or fashion brands is preferred.

Responsibilities

• Strive for excellence in every customer interaction.
• Support recruitment and coach the team to drive business.

Skills

Leadership skills

Coaching skills

Digital proficiency

Customer service skills

Relationship building

Education

Experience in retail

Job description

Assistant Retail Store Manager - Waterside Shops - Naples, FL

Assistant Retail Store Manager - Waterside Shops - Naples, FL

At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.

We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true.

Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry.

Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About the job

You are an advocate of our brand. In this role and together with the team, you will:

1. Strive for excellence and go beyond in every customer interaction
2. Build a loyal portfolio of existing and new customers
3. Act as a role model, leading by example with passion and enthusiasm
4. Support recruitment, coach and motivate the team to drive the business
5. Support the implementation of the monthly service and sales plan, goals and targets
6. Facilitate the on-boarding of New Starters, in-store

About you

You are an experienced Assistant Store Manager and you have:

1. 1-2 years’ experience working in a multi-cultural retail environment
2. Experience in luxury, Fashion/Cosmetics/Lifestyle Brands
3. Leadership and coaching skills
4. Digital proficiency, learning agility and growth mindset
5. A winning personality to easily establish trustful relationships

What we offer

You can expect a range of benefits, including:

1. Swarovski products discounts
2. Employee Assistance Program
3. Volunteering leave
4. Learning and development programs

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.