Who We Are
A brand of Brooks dedicated to moving people and nurturing the feeling of being alive through gear and experiences.
Position Overview
As the Assistant Retail Store Manager, Back‑of‑House (BOH) Operations, you support the leadership of a Brooks brand retail store. You partner with the FOH team to deliver a premium service experience, leading the store’s BOH operations, managing inventory, schedules, and seasonal product flips while driving sales through product storytelling.
Your Responsibilities
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Partner with the Store Manager to:
- Lead the overall BOH operation to achieve budgeted revenue and profit goals.
- Drive inventory efficiency and maximize sales by maintaining ideal inventory levels.
- Manage labor spend through educated scheduling choices.
- Coach, develop, and manage performance of the store team to provide premium service to all customers.
- Encourage a culture of excitement about running, storytelling, and supporting a healthy lifestyle.
- Create store schedules for effective staffing before, during, and after business hours.
- Monitor store cleaning and operations supplies and place all supply orders.
- Place inventory orders and partner with the Brooks Distribution Center to manage inventory flow when the Store Manager is on scheduled PTO.
- Manage receipt and return of all inventory, including regular orders, RMAs, and transfers.
- Handle back‑end responsibilities for returned unsellable inventory.
- Lead and organize seasonal product flips with the Store Manager and Visual Merchandising contact.
- Maintain expert product knowledge and train retail staff.
- Facilitate quarterly product training for sales associates.
- Work the sales floor—demonstrate product knowledge, drive sell‑through, and provide service‑oriented storytelling.
- Provide feedback and analysis to the Store Manager and Retail Operations Manager regularly.
Qualifications
- Associate’s degree in Sales, Marketing, Business Administration, or related field (or equivalent experience).
- 3+ years of experience in retail; prior inventory management experience preferred.
- 1+ year of leadership experience within retail, preferably.
- Knowledge of retail math, inventory management, turn, gross margin, open‑to‑buy, product merchandising, and retail selling skills.
- Knowledge of performance athletic footwear, apparel, accessories, and related technologies.
- Ability to lift up to 50 lbs and stand for extended periods.
- Ability to lead independently or alongside the store manager.
- Demonstrated innovation and initiative, with a willingness to improve processes and dive into details.
- Ability to anticipate how decisions affect customers, partners, products, or other departments.
- Excellent interpersonal skills that inspire trust and build effective relationships.
- Excellent verbal and written communication skills, with concise and clear messaging.
- Strong attention to detail and the ability to see the big picture.
- Passionate participation in Brooks’ sports activities is a plus.
- Highly motivated, energetic, and enthusiastic.
- Embraces and lives the Brooks values.
Compensation
The pay range for this position is $23.27 - $32.59 per hour. Base pay offered will vary based on job‑related knowledge, skills, and experience.
Benefits
- Medical, dental, vision, life and AD&D insurance, disability insurance, HSA and employer contribution, FSA.
- Family & fertility assistance, 401K Savings Plan with match.
- Employee assistance program, transportation assistance.
- Bonus based on company performance.
- Generous paid time off, paid holidays, paid sick and parental leave.
- Perks: product discounts and giveaways, employee recognition, fitness discounts.
EEO Statement
At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two‑spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy, caste, citizenship or immigration status, honorably discharged veteran or military status, or any other basis protected by federal, state, or local law.