Assistant Retail Store Manager - Brickell City Center - Miami, FL

Swarovski; Pembroke Pines (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a globally recognized brand as an Assistant Store Manager, where your passion for fashion and jewelry can shine. In this role, you will lead a diverse team, deliver exceptional customer service, and foster a loyal customer base. With a focus on excellence, you will implement sales strategies and support team development. This is an exciting opportunity to grow within a company that values individuality and creativity, offering a range of benefits, including product discounts and learning programs. Be part of a team that celebrates craftsmanship and innovation in the world of luxury crystals.

Benefits

Swarovski products discounts

Employee Assistance Program

Volunteering leave

Learning and development programs

Qualifications

• 1-2 years of experience in a multi-cultural retail environment.
• Proven experience in luxury or fashion brands.

Responsibilities

• Strive for excellence in customer interactions.
• Support recruitment and coach the team.
• Implement monthly service and sales goals.

Skills

Leadership skills

Coaching skills

Digital proficiency

Customer service excellence

Relationship building

Job description

At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.

We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true.

Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry.

Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About the job

You are an advocate of our brand. In this role and together with the team, you will:

• Strive for excellence and go beyond in every customer interaction
• Build a loyal portfolio of existing and new customers
• Act as a role model, leading by example with passion and enthusiasm
• Support recruitment, coach and motivate the team to drive the business
• Support the implementation of the monthly service and sales plan, goals and targets
• Facilitate the on-boarding of New Starters, in-store

About you

You are an experienced Assistant Store Manager and you have:

• 1-2 years’ experience working in a multi-cultural retail environment
• Experience in luxury, Fashion/Cosmetics/Lifestyle Brands
• Leadership and coaching skills
• Digital proficiency, learning agility and growth mindset
• A winning personality to easily establish trustful relationships

What we offer

You can expect a range of benefits, including:

• Swarovski products discounts
• Employee Assistance Program
• Volunteering leave
• Learning and development programs

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group.

Equal Opportunity Employer

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.