Assistant Retail Manager Full Time Franklin Cool Springs

Sun Tan City, LLC; Franklin (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading family-owned tanning salon chain seeks an Assistant Salon Director to drive store performance and maintain a high-energy, positive environment. The role involves supervising Tanning Consultants, ensuring exceptional client service, and achieving operational excellence while leading the team to meet productivity goals.

Benefits

Anniversary awards for years of service

Disability (Short term & Long Term)

Daily Pay Option

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Training & development

Qualifications

• Management and/or sales experience preferred.
• Ability to manage in a fast-paced environment.
• Basic computer skills needed (Word, Excel, Outlook).

Responsibilities

• Monitor and manage daily salon operations.
• Lead by example to create a client-centric experience.
• Provide coaching and training to improve team performance.

Skills

Client service techniques

Problem solving

Organizational skills

Leadership

Team-building

Education

College education preferred

Tools

Word

Excel

Outlook

Job description

Benefits:

• Anniversary awards for years of service
• Disability (Short term & Long Term)
• Daily Pay Option
• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources

Company Overview

• Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s part of the Glow Brands family, which includes Sun Tan City, Planet Fitness, and Buff City Soap, headquartered in Louisville & Elizabethtown, Kentucky. The company employs over 2200 individuals.
• We provide products, services, and knowledge-based recommendations through trusted, friendly client relationships that help our clients look good, feel good, and build confidence.
• Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. We offer valuable skills, opportunities for advancement, leadership, and excellent benefits for all Full-Time & Part-Time Employees.

Job Summary

• This position maintains a high-energy, positive environment, demonstrating behaviors that support client-centric service. The Assistant Salon Director drives store performance, fosters superior client service, and maintains operational excellence to meet or exceed productivity goals. This individual manages and supervises Tanning Consultants, leads by example, and fosters a sense of urgency to achieve objectives while holding the team accountable for delivering an exceptional client experience.

Tasks & Responsibilities:

Responsibilities include, but are not limited to:

• Monitor and manage daily salon operations in a fast-paced environment.
• Lead by example in creating a client-centric experience and meeting sales expectations.
• Maintain a professional and clean salon environment.
• Establish clear goals and objectives for team members.
• Provide coaching, training, and feedback to improve performance.
• Generate sales reports, maintain inventory, and assist with other functions.
• Assist the Salon Director in controlling revenue and expenses.
• Maintain proper staffing levels to ensure productivity and excellent service while controlling labor costs.
• Work nights, weekends, and holidays as required to provide management coverage.
• Have reliable transportation for banking and other duties.
• Work approximately 40-45 hours per week, with a schedule that may vary depending on employment status.

Experience:

• College education preferred but not required.
• Management and/or sales experience preferred but not required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage in a fast-paced environment, handling multiple situations.
• Knowledge of client service techniques and operational practices.
• Strong problem-solving and organizational skills.
• Leadership skills with the ability to coach and mentor.
• Team-building skills.
• Ability to prioritize and delegate tasks.

Physical Requirements:

• Ability to stand and walk for long periods.
• Ability to bend to clean equipment.
• Ability to lift items and heavy boxes.
• Ability to bend to pick up items from the floor.
• Perform cleaning functions including dusting, sweeping, mopping, and scrubbing.