Assistant Retail Manager Full Time AuburnFt Wayne

Sun Tan City - STC Management Group, LLC; Auburn (IN); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a leading family-owned tanning salon chain where you can thrive in a positive, energetic environment. As an Assistant Salon Director, you'll play a pivotal role in driving store performance and fostering exceptional client service. This position requires strong leadership skills to manage a dedicated team, maintain operational excellence, and create a welcoming atmosphere for clients. With opportunities for advancement and a comprehensive benefits package, this role is perfect for those seeking a fulfilling career in a supportive and fun workplace. Embrace the chance to grow and make a difference every day!

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Parental leave

Training & development

Qualifications

• Management and/or sales experience preferred, but not required.
• Basic computer skills and ability to manage in a fast-paced environment.

Responsibilities

• Monitor daily operations and ensure a client-centric experience.
• Provide coaching and training to improve team performance.

Skills

Client Service Techniques

Problem-Solving Skills

Organizational Skills

Leadership Skills

Team Building Skills

Time Management

Education

College Education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benefits:

1. 401(k)
2. 401(k) matching
3. Bonus based on performance
4. Dental insurance
5. Employee discounts
6. Flexible schedule
7. Health insurance
8. Opportunity for advancement
9. Paid time off
10. Parental leave
11. Training & development
12. Vision insurance
13. Wellness resources
14. Daily Pay Option
15. Employment growth opportunities & On-the-Job Training provided
16. Flexible scheduling
17. Competitive bonus plans
18. Options for Medical, Dental, Vision, STD, LTD, Life, Critical Care & Accident Insurance, and HSA & 401K with company match
19. Anniversary gifts for years of service
20. Fun contests and incentives for performance
21. Wellness program- limited reimbursements for approved wellness products & services
22. Wellness focused Facebook group that runs fun wellness challenges, games, and prizes
23. Exclusive discounts at outside retailers

Company Overview

Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company employs over 2200 individuals.

We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are.

Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.

Job Summary

This position is responsible for maintaining a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations.

Tasks & Responsibilities:

1. Monitor and manage daily operations of the salon in a fast-paced environment.
2. Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
3. Maintain a professional and impeccably clean salon environment.
4. Establish clear goals and objectives for Team Members.
5. Provide coaching, training, and feedback to improve Team Members’ daily performance.
6. Generate sales reports, maintain inventory, and assist with other Salon Director functions.
7. Assist the Salon Director in controlling top line revenue and expenses.
8. Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
9. Ability to work nights as well as Saturdays and Sundays as required to provide management coverage.
10. Has reliable ability and transportation to go to the bank as needed.
11. Candidate should expect to work five days per week, and approximately a 40-to-45-hour work schedule depending on hourly or salary status.

Experience:

1. College education preferred, but not required.
2. Management and/or Sales experience preferred, but not required.
3. Basic Computer skills (ability to use Word, Excel, and Outlook)
4. Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
5. Knowledge of client service techniques and operational practices.
6. Problem-solving and organizational/planning skills.
7. Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
8. Team building skills.
9. Ability to prioritize and delegate.

Physical Requirements:

1. Ability to stand and walk for long periods of time.
2. Ability to bend at the waist to clean tanning equipment.
3. Ability to lift or assist in lifting items and heavy boxes.
4. Ability to bend down to pick up trash, towels, etc. from the floors.
5. Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.