Assistant Retail Manager Full Time

Sun Tan City; Fort Wayne (IN); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Health insurance

Flexible schedule

Training & development

401(k) with Company Match

Daily Pay Options

Job summary

Sun Tan City is looking for an Assistant Salon Director in Fort Wayne, Indiana. This position requires managing salon operations, driving performance, and ensuring client-centric service for all guests.

Strong leadership, customer service skills, and a passion for team management are essential. The role offers a competitive pay structure, with potential earnings of up to $18.00/hr based on performance. Join a family-owned company with opportunities for advancement and excellent benefits.

Qualifications

• Management and/or Sales experience preferred.
• Ability to manage effectively in a fast-paced environment.
• Knowledge of client service techniques.

Responsibilities

• Monitor daily operations of the salon.
• Lead a client-centric experience and meet sales expectations.
• Generate sales reports and maintain inventory.

Skills

Leadership skills

Customer service skills

Problem-solving skills

Basic computer skills

Organizational skills

Education

College education preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development
• Health Insurance options (Medical, Dental, Vision)
• Life Insurance & Disability Coverage options
• Paid Time Off (PTO)
• 401(k) with Company Match
• Daily Pay Options
• Employee Discounts on Products and Services
• Professional Development & Training
• Casual Dress Code & Free Company Apparel
• Free Tanning
• Free Spray Tanning
• Free Wellness Spa Services
• Employee Wellness Programs w/yearly $125 reimbursement option
• Exclusive Discounts at Outside Retailers

Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to [e-mail]. NOTE: This email is for accommodation requests ONLY. Any other inquiries will not receive a response.

Compensation

• Earn up to $18.00/hr* (average earnings for management meeting performance and training criteria)
• Base Pay - $15.00/hr or more + performance and store bonuses

We're looking for motivated leaders to join our management team at Sun Tan City. If you have retail management experience, strong customer service skills, and a passion for team leadership, this is your opportunity to grow your career.

Company Overview

Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company employs over 2200 individuals.

We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are.

Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.

Job Summary

This position is responsible for maintaining a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Assistant Salon Director fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

Tasks & Responsibilities

• Monitor and manage daily operations of the salon in a fast-paced environment.
• Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establish clear goals and objectives for Team Members.
• Provides coaching, training, and feedback to improve Team Members’ daily performance.
• Generate sales reports, maintain inventory, and assist with other Salon Director functions.
• Assist the Salon Director in controlling top line revenue and expenses.
• Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
• Ability to work nights as well as Saturdays and Sundays as required to provide management coverage.
• Has reliable ability and transportation to go to the bank as needed.
• Candidate should expect to work five days per week, and approximately a 40-to-45-hour work schedule depending on hourly or salary status.

Experience

• College education preferred, but not required.
• Management and/or Sales experience preferred, but not required.
• Basic Computer skills (ability to use Word, Excel, and Outlook)
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem-solving and organizational/planning skills.
• Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
• Team building skills.
• Ability to prioritize and delegate.

Physical Requirements

• Ability to stand and walk for long periods of time.
• Ability to bend at the waist to clean tanning equipment.
• Ability to lift or assist in lifting items and heavy boxes.
• Ability to bend down to pick up trash, towels, etc. from the floors.
• Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.
• Ability to work independently and alone during shifts as business needs require.