Assistant Restaurant Manager, Hourly Bear Mountain

Guest Services, Inc.; Van Cortlandtville (NY); On-site; USD 31,000 - 45,000; Full time

Job summary

Guest Services, Inc. is seeking a Restaurant Operations Associate to help manage a fine dining venue under the Restaurant Manager. You will supervise front-of-house operations, maintain guest service standards, and support staff for safe, friendly service.

Responsibilities include staff training, scheduling, and ensuring sanitation and product presentation. Strong communication with managers and chefs is essential to resolve issues and ensure smooth service.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• Restaurant management experience strongly preferred; food-service background.
• Food safety certification; strong sanitation skills; alcohol service certification (TIPS/MAST).

Responsibilities

• Monitor, problem solve, and direct staff to ensure tasks are completed efficiently and safely.
• Assist in training, onboarding, and scheduling staff.
• Communicate with General Manager, F&B Manager, and chefs to ensure professional service.
• Supervise staff to maintain standards and minimize conflicts.
• Maintain department records: schedules, payroll, deposits, and cash reports.

Skills

FOH supervision

Staff training

Food safety

POS systems

MS Office

Education

High School Diploma/G.E.D.

Bachelor's degree preferred

Tools

POS systems

MS Windows

Outlook

Excel

Word

Job description

Compensation Amount: 27.50 USD Hourly Job Summary: Under the direction of the Restaurant Manager, assist in management of all aspects of the restaurant operations of a fine dining restaurant. Responsibilities will include the supervision of the front of house operation of the restaurant. Maintain a consistently high standard of guest service, sanitation, cleanliness, product presentation, and cost control. Assist in supervision of fine dining restaurant staff to ensure tasks are completed in a friendly, safe and efficient manner. Respond to and resolve food and guest issues as they arise.

ESSENTIAL FUNCTIONS

• Monitor, problem solve, and direct staff to ensure efficient and safe completion of all tasks daily
• Assist in training, on-boarding, and scheduling staff
• Communicate regularly and professionally with numerous people including General Manager, Food & Beverage Manager, Restaurant Manager, Chefs and Cooks to ensure safe, professional, and efficient food service
• Participate in team meetings as necessary to maintain high level standards
• Under guidance of Restaurant Manager, participate in and give working direction for special events
• Supervise staff appropriately to enforce standards and minimize personnel conflicts
• Assist in maintaining department records such as schedules, payroll, deposits, tips, and daily cash reports
• Performs other related duties as directed or required

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• High School Diploma/G.E.D. equivalent required; Bachelor's degree preferred
• Restaurant management experience strongly preferred
• Food Safety certification; strong sanitation skills; alcohol service TIPS or MAST certification
• Basic computer knowledge & ability including Microsoft Windows, Outlook, Word, Excel, and food service POS systems

PHYSICAL AND MENTAL REQUIREMENTS

• Move about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
• Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment
• Lift, carry, and push up to 15 lbs. regularly, 20-30 lbs. frequently, and up to 40 lbs. occasionally
• Withstand temperature extremes in freezer, walk-in refrigerator, and grill areas
• Able to stand for extended periods
• Speech recognition and clarity, including the ability to understand the speech of co-workers and the ability to speak clearly to be understood by same in English; read and write in English
• Physical presence at the job site is essential to perform job duties

EQUIPMENT USED

• Food service POS (Point of Sale) system including cash register and credit card terminal, combination safe
• Typical office equipment (computer, phone system, fax, copier, scanner, among others.)

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.