Assistant Restaurant Manager - Culture & Operations Lead

America's Pizza Company, LLC; Kingsport (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

Pizza Hut in Kingsport, TN is hiring an Assistant Restaurant General Manager (ARGM) to support the Restaurant General Manager in directing shift leaders, trainers and team members to ensure smooth daily operations.

You will help coach staff, maintain service standards and brand compliance, oversee scheduling, inventory and safety practices, and drive a positive restaurant culture that reflects our Tasty Hut brand values.

Qualifications

• Serv Safe certified or willing to obtain certification
• MSM Courses 7-9
• Lead On! Shift Leader training requirement
• Proficient in Microsoft Office and store systems

Responsibilities

• Assist RGM with hiring, training, and building a bench of key holding managers and team members
• Promote a positive restaurant culture and employee experience while delivering excellent customer service
• Enforce Pizza Hut service standards and brand guidelines
• Assist with oversight of inventory, forecasting, and scheduling processes
• Ensure team has tools and knowledge for success and meets health and safety requirements
• Develop a store team with high customer satisfaction results
• Maintain compliance with all brand standards and health regulations
• Support career development and performance management for staff
• Utilize Hut provided training tools (Hutlink, Learning Zone, Pizzapedia) and ensure material is executed

Skills

Customer Service Mindset

Communication

Microsoft Office

Tools

Hutlink

Learning Zone

Pizzapedia

Job description

Pizza Hut in Kingsport, TN is hiring an Assistant Restaurant General Manager (ARGM) to support the Restaurant General Manager in directing shift leaders, trainers and team members to ensure smooth daily operations.

You will help coach staff, maintain service standards and brand compliance, oversee scheduling, inventory and safety practices, and drive a positive restaurant culture that reflects our Tasty Hut brand values.