Assistant Restaurant Manager - Cherrywood

Kiawah Island Golf Resort; Johns Island (SC); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading resort is seeking an Assistant Restaurant Manager who is passionate about food and customer service. This role involves ensuring guest satisfaction, managing restaurant operations, and leading a service team. Ideal candidates will have a strong work ethic, leadership skills, and relevant experience in food service. Join a dynamic team committed to excellence and enjoy various perks including discounts, wellness programs, and comprehensive benefits.

Benefits

Exclusive discounts at the hotel

Employee meal program

Training and appreciation events

Recognition awards and incentive programs

Leadership and career development opportunities

Bi-annual wellness fair

Free parking

Medical, dental, vision, disability, life insurance

401(k) plan available

Qualifications

• Minimum two years Food Service experience required.
• One year of previous Supervisory / Management experience required.

Responsibilities

• Ensure 100% guest satisfaction during all meal periods.
• Lead the service team to a level of high service and efficiency.
• Manage operations in the absence of the Restaurant Manager.

Skills

Leadership

Customer Service

Communication

Education

Associates degree

Tools

Point of Sales system

Microsoft Office Suite

Job description

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Position Summary:

The Assistant Restaurant Manager is someone who is passionate about food and customer service. They are a problem-solver with a strong work ethic and leadership skills. The Assistant Restaurant Manager understands that customer satisfaction always takes priority, but efficient restaurant operations make it possible; they are an experienced leader with a goal to move up in the management field.

Pay Rate:

The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort's actual rate of pay will be determined during the hiring process.

Qualifications

• Associates degree, or equivalent life experience in a supervisory role, preferred.
• Minimum 21 years of age required to be able to mix and serve alcohol.
• Minimum of two years Food Service experience required; one year of previous Supervisory / Management experience required.
• Must be able to work nights, weekends, and holidays as business levels require.
• Point of Sales system (InfoGenesis or other) experience preferred.
• Must be able to compute basic mathematical calculations.
• Ability to communicate in English with guests, coworkers, and management to their understanding is required.
• Must work both independently and in a team environment.
• Must be able to pass a background check.

Primary Responsibilities

• Finance - Execute and track financial transactions as directed by Restaurant Manager.
• Personnel - Lead the service team to a level of high service, job satisfaction, and efficiency.
• Service - Ensure 100% guest satisfaction during all meal periods.
• Community - Exemplify local community stewardship.
• Team - Promote a team mentality within the restaurant and all Food & Beverage areas

Expectations & Responsibilities

• Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved.
• Effectively manage the restaurant in the absence of the Restaurant Manager.
• Manage operations with passion, integrity, and knowledge while promoting the culture and values of the resort.
• Assist with scheduling and payroll.
• Implement new company policies and procedures by developing plans, standard operating procedures, and instructing staff.
• Provide direction to shift leaders, and staff to achieve restaurant goals daily.
• Review operations and staff to identify problems, concerns, and opportunities for improvement.
• Provide coaching and feedback to managers and staff and assess performance on an ongoing basis.
• Create a positive guest experience by delivering high-level service and engaging staff to understand and exceed guest expectations.
• Ensure the restaurant meets standards in food quality, safety, and cleanliness at all times.
• Solicit guest feedback to understand customer needs and wants.
• Train and coach staff on guest service principles and practices.
• Follow restaurant policies and procedures, including cash handling and safety/security.
• Communicate effectively with guests, in person and via phone.
• Monitor and maintain the point of sale system.
• Proficient in Microsoft Office Suite (Excel, Word, etc.).
• Assist in new menu implementation and training.
• Take direction and delegate responsibilities.
• Work in a fast-paced environment while remaining calm and professional.
• Develop and implement creative solutions to areas of improvement.
• Assist in conducting staff and daily pre-shift meetings.
• Support staffing needs across restaurant areas when required.
• Identify employee weaknesses and retrain as necessary.
• Complete all required training to ensure proficiency and ability to direct staff.

Essential Physical Requirements

• Lift and carry up to 50 pounds over short-medium distances.
• Work on-site with sales force and guest interaction.
• Work in a high-temperature kitchen environment for extended periods.
• Stand for entire shift, bending, stretching, and lifting as needed.

Perks & Benefits

• Exclusive discounts at the hotel, golf courses, spa, restaurants, recreation, and retail shops.
• Employee meal program.
• Training and appreciation events throughout the year.
• Recognition awards and incentive programs.
• Leadership and career development opportunities.
• Bi-annual wellness fair.
• Free parking.
• Medical, dental, vision, disability, life insurance, and vacation pay for full-time employees after 60 days.
• 401(k) plan available after 30 days.

Our Story

Kiawah Island Golf Resort offers luxury golf and beach vacations near Charleston, SC, with five-star accommodations, resort amenities, recreational activities, and top golf courses. We focus on hiring the best individuals, aiming to be recognized as the best golf and tennis resort on the East Coast, committed to genuine southern hospitality.

Join the BEST, APPLY NOW and Work in Paradise!

The above statements describe the general nature of the work and are not exhaustive. Employment is contingent upon a thorough background check. This document does not constitute a contract. Kiawah Island Golf Resort is an equal opportunity employer and does not discriminate based on age, race, religion, disability, sex, sexual orientation, national origin, or pregnancy. For questions, contact [e-mail].